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Reviews, get directions and contact details for PetSmart

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PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Canton PetSmart today!

Address: 1810 Cumming Hwy, Canton, GA 30114, USA
Phone: (770) 704-7400
State: Georgia
Zip Code: 30114


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Reviews
We adopted 2 cats from this Pet Smart. I had to walk around forever to find someone who of course had to find someone else. We waited for a very long time for the manager to show up and when she did she said in a very apathetic and accusing tone "serious inquiries only". Not "hello" or "I'm so and so". I reassured her that we were inquiring seriously and she let us in but only after letting me know that they could not do any more adoptions after 5pm because there was only 1 manager. Before we left she had changed it to 4pm. We had to come back the next day because we had some questions and we were waiting for a reply from the Humane Society. I came back first thing in the morning to pick up the kittens and again had to wait for 37 minutes while the manager found time for us. Same lady, same attitude. I wish I had gotten her name but she never introduced herself and I didn't think to look. I still give them 2 stars because we love our kitties and the coupons we got were nice. I would rate the Humane Society as 5 stars. Their rep was wonderful.
7 years ago (15-07-2017)
My elderly dog doesn't enjoy the groomer anyway. We left him at 8 AM in what seemed like capable and caring hands. We were told that he would be ready in 3-4 hours. After 5 hours, we called to check on his status and were told he wouldn't be ready until 3:30 PM. SEVEN AND A HALF HOURS, Y'ALL! After speaking with two employees and a manager, the only explanation was that they're short-staffed and over-booked. These seem like management problems of which my dog should not be made victim. Then the manager blamed his hair drying time and stated that he requires a "specific cut". We get him cut every 2-3 months. He's not a shaggy beast. This is the job. We will never be back, Petsmart.
7 years ago (02-09-2017)
We were there for dog obedience class. The instructor there is very good. We've been doing this class for several weeks now and enjoy it.
7 years ago (29-07-2017)
Won't be going back. Grooming overpriced. Did not lisen to what I expected and could not cared less!! Dogs ears exceedingly red after bath. Dirty and wet..had to send him back to complete job. Try another occupation!
7 years ago (15-10-2017)
The staff and customers very nice an informative. The cashiers not so friendly, actually rude. I dealt with 2 of the cashiers during this visit and is as if I was bothering them by checking out. Smh
7 years ago (07-08-2017)
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