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Reviews, get directions and contact details for Physician Associates - Baldwin Park

Address: 867 Outer Rd A, Orlando, FL 32814, USA
Phone: (407) 898-6588
State: Florida
City: Orlando
Zip Code: 32814


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Reviews
I had been going to this office for well over 10 years and have seen a few of the different doctors there. Currently I had been seeing Dr. Danna and have been very pleased with her. She is caring, thoughtful and obviously very good at her job. However today I’ve decided to seek care elsewhere because of some of the staff. I had an 11:30 appointment and I arrived early at 11:10. I hadn’t been in some time so I had to fill out new paperwork and give my ID and insurance information which I had no problem with. The woman at the front desk was pretty pleasant and told me she had to verify my insurance since it hadn’t been verified for a long time. Again I had no problem with that. A few minutes later she explained that the insurance company is taking a long time to verify and if I didn’t want to wait I could sign a form that says I would be responsible for paying if they couldn’t verify my insurance. I told her I didn’t mind waiting and I didn’t want to sign such a form. She said no problem and I sat back down. A few minutes later some other lady came out from the back trying to tell me to just sign the form because the doctor has to leave. (Which in my opinion wasn’t the truth) When I told her I wouldn’t sign it and I didn’t mind waiting, she was very rude in her tone and body language and told me I could also reschedule. I didn’t think that was fair because I was already there and waiting. Why should I have to leave and come back another time? Especially since I already waited a few weeks for the appointment in the first place. She then rudely rolled her eyes and said “fine, it’s alright!” and walked off. I sat back down to wait but decided to just cancel the appointment and leave because at that point the whole experience would be unpleasant. I told them I’d call back to reschedule and left. About 20 minutes later someone else called me from the office to apologize and said they should have verified my insurance before I got there. She said the doctor was upset that I left and wanted her to call and apologize and reschedule. While I appreciate they called to apologize, I don’t want to go back because the whole thing was unnecessary and now I am uncomfortable. I feel like they were trying to rush me out because it’s friday and they close early on Fridays or they were trying to leave for lunch on time. Either way it wasn’t my fault they didn’t verify my insurance before I got there and I don’t appreciate being force to sign a document I don’t want to sign. Some of them should really work on how they talk to their patients. Again Dr. Danna is great and I have nothing negative to say about her and her services. I do think they should re-evaluate some of their staff or train them on what good service looks like.
7 years ago (05-01-2018)
Chudgar best doct ever !
7 years ago (13-03-2018)
Dr Chudgar is an amazing Doctor. He is very informative and listens to his patients wants and needs. He is very family oriented and always strives to provide the best care possible. While being treated at the office I have also watched his interactions with his team and he seems to value them as well. I literally travel from the other side of Orlando to see him. He is a wonderful doctor! Don't go anywhere else!
8 years ago (14-06-2017)
We love Dr Janousky! He's been with us since my son was 3 months. He's a Great Doctor. Wouldn't go anywhere else
8 years ago (01-02-2017)
Dr. Chudgar is the best!
9 years ago (19-09-2016)
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