Pied Piper Exterminators Inc

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Address: 4615 Scotts Valley Dr, Scotts Valley, CA 95066, USA

Phone: (800) 834-4034

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State: California

Zip Code: 95066

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Reviews

came out with reasonable pricing and scheduling.  the person was nice enough to tell me how much i was saving with each plan. They respected my request to not explain why I needed them (other companies went in great detail about bugs and I don't like it)

 10 years ago (20-09-2015)

Spoke with Brook at the Scott Valley headquarters about one of the employees caught stealing, on video. I wanted to talk to the owner of the company. She refused. Over and over. 
Sounds like shady dealings to me. 

 10 years ago (09-09-2015)

Poor organization and management.

They didn't do my requested service, due to a "note" that went "missing".  When instructions were explicitly explained and repeated. 

Will not be using them again

 12 years ago (29-08-2013)

Very poor service and customer service.
Problems:
technician did not visit regularly according to contract terms
always someone different showing up- so they did not know where the traps were. Also, one person came here ready to spray pesticide!?
They complained to us about being short-staffed
Office staff was no help in rectifying our situation
They were more than happy to break the contract vs. continue with service.
Had to ask 3 times to get them to close holes with foam (which they promised on initial visit.) When this was done it was a BIG mess. Foam everywhere even sprayed around area where technician walked!
Very unprofessional- whomever is in charge should be embarrased. They do good marketing- thats it.

      
      
      
years ago (09-12-2009)

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