Pigalle Salon & MedSpa

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Pigalle Salon & MedSpa http://www.pigallesalon.com

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A truly unique European Salon & MedSpa experience with beauty experts to transform your look with eyelash extensions, laser, skin, hair, massage, and nails.

Address: 30687 Southfield Rd, Southfield, MI 48076, USA

Phone: (248) 203-2460

Website

moc.nolasellagip@ofni

State: Michigan

Zip Code: 48076

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Reviews

Went in for a consultation for a $400 + service today (August 12th, 2017 1:30 pm). I currently am a college student at U of M, wanted to treat myself since I just finished an internship, and currently work two professional positions at the University. I had driven to the salon from Ann Arbor so that was almost an hour drive with traffic. My hair is important to me, so it is absolutely necessary that I can trust the person who is working on it which is why I value customer service at any hair salon I go to so tremendously. Looking at the reviews I was excited that this may be the salon for me to finally do the GK Keratin treatment I have been waiting years to do. First impressions are very important, when I arrived, the lady at the front desk was not welcoming at all, did not even offer me and my mother to take a seat. Eventually the lady who I had the consultation with comes out. Does not introduce herself or ask me how I am- nothing. Instead she asked very unprofessionally how old I am and says that she thought I looked too young to even receive the service. If this was such a concern, why didn’t they ask me my age over the phone when I had made the initial appointment??? I went on to ask the questions that I had come prepared with. Because this treatment was going to change the texture of my hair I wanted to make sure I was making the right decision. As I get ready to ask, automatically, she ignores my initial question. She tells me information about the treatment I can readily find online, this is not what I made a consultation appointment for!!!!!!!! I’m sorry, but my time is much more valuable than this. Goes on to tell me that the treatment will not straighten my hair completely, it will just smooth it- again, I already know this! At this point I am frustrated. Listen honey, I've done my research so spare me the time and answer my question. Again I go into my question and again she ignores it. Her failure to acknowledge my question made it clear she obviously didn't know much about the treatment or line. She really did not allow me to speak or ask anything AT ALL. I hope the salon can educate their staff more so that future customers can get a better experience than I did. I refuse to waste my money and time for mediocre customer service and horrible communication skills. Money's not my issue, I'd be happy to splurge any amount at a place that can acknowledge my concerns and value me as a customer. I am so glad I had only gone in for a consultation before I had decided to make an appointment for a service. Definitely will not be coming back for the treatment, going to continue my search in finding a place with great service and one I can continue to go to for years to come. I am very loyal to the places I get my hair done and have been going to the same salon for a haircut for 8 + years now and continue to refer them to friends & colleagues. Pigalle, you lost a good customer today.

 7 years ago (12-08-2017)

Marjan fixed a previously botched permanent eyeliner service performed by a different salon. She is very detailed and skilled in her work. I recommend her 100%. My eyeliner now looks perfect and very symmetrical!

 7 years ago (21-10-2017)

Marjan is amazing, she takes her time with you and doesn't just tell you to do things just to get money. She will straight up tell you, no you do not need this for what reason and I recommend this because of XYZ and educate you. She will go above and beyond to make sure you understand and are comfortable even if you have a medical condition. I love her dedication! My skin has improved tremendously and is flawless thanks to her! She's also amazing at lashes and permanent makeup!

 7 years ago (30-08-2017)

Very nice lady.  very pleased with nails.  Nina did an excellent job on my nails.  She was very personable and very friendly.  I would definetely recommend her to some else.

 7 years ago (01-09-2017)

Another great appointment with Irina yesterday.  I have been a loyal client for over 15 years!  The welcoming and accommodating  staff, the high quality products and results are always worth my 35 minute drive!

 7 years ago (17-08-2017)

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