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Reviews, get directions and contact details for PIH Health

PIH Health

About

PIH Health is a fully integrated, nonprofit, regional healthcare system comprised of two hospitals and a host of outpatient medical offices.

Story

Our nonprofit healthcare system was founded in 1959 with the community's trust and support — values retained today by maintaining the highest standards in medical services, in turn making us the area's acknowledged leading healthcare provider.

Mission

MISSION
WHY WE ARE HERE
We provide high quality healthcare without discrimination, and contribute to the health and well-being of our communities in an ethical, safe, and fiscally prudent manner in recognition of our charitable purpose.

VISION
Patients First

VALUES
OUR PROMISE
Patients First: Our patients’ safety, well-being, and medical condition will be our primary concern at all times.

Respect and Compassion: We will consistently demonstrate respect and compassion for the beliefs, situation, and needs of our patients and co-workers.

Responsiveness: We will strive to anticipate needs and respond in a timely way to meet or exceed the expectations of others.

Integrity: Our attitude and actions will reflect the highest ethical and moral standards.

Collaboration and Innovation: We will work together — within and outside the organization — to solve problems and pursue opportunities in creative ways.

Stewardship: We will serve the community wisely through the efficient and prudent use of our financial resources.

COMPANY OVERVIEW
PIH Health offers a wide range of services including utilization of primary care teams to provide general medicine and preventative care; access to emergency and urgent care, home health services and hospice; and a network of over 180 specialists and 150 primary care physicians in accessible and welcoming neighborhood locations.

Address: 12401 Washington Blvd, Whittier, CA 90602, USA
Phone: (562) 698-0811
State: California
Zip Code: 90602


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Reviews
This place should be out of business! If I could rate them negative stars I would. I simply cannot describe how horrible the care is that my aunt and nephew have received here in the last two months. I can't go into detail, but suffice it to say I would not go here if it was the only choice I had.
8 years ago (29-06-2017)
Came in to the ER And Had, a woman physician last name "rivas" she was rude and looked like she didnt want to deal with me. I mean if she does not like her job than why is she here trying to fake that she does. Get a new proffession than. You are getting payed to care for all kinds of patients. And not treat them right because of their apperance and what kind of medical inssurance you have. But other than that the nurse i got (miss yahaira) was verry helpfull and friendly i would rather have her assist me with everything, she treated me like we new eachother. Great job yahaira😊! Why couldnt you be my physician lol
8 years ago (09-06-2017)
My wife's 88 year old mom was ordered by her assisted living facility to go to ER because Potassium levels were considered high (6.4). They arrived at 4pm on 4/25/2017. Initial trauma visit took about 20 minutes for BP and vitals. Mom explained she felt fine, no problems other than BP was higher than normal due to Whittier Glen taking her off of LIsinopril for a few days. Sent back to ER lobby. After finally talking to my wife at 8pm and finding out they still hadn’t seen a doctor. I told my wife I was coming to pick them up. When I showed up to advise we were leaving at 8:45pm, they advised they would send out the charge nurse, Lara, who informed that they had a six hour wait average going on. They said Mom was second in line, and that we might as well stay. We waited for 5-10 minutes, I then told them we're taking her home, she has no symptoms and is only there because her potassium levels were high. The charge nurse said "We won't call you with the results." I said "Really?" and we started to get Mom up at 9pm to leave. Amazingly, her name was miraculously called right at that moment. After a 20-30 min once in the ER, the supposed ER doctor finally comes in-and takes about TWO minutes to tell us that there's nothing wrong with her and that her potassium levels are 4.6 (within acceptable range) and we can go home. OTHER ISSUE: I tried calling from home and they would not provide any Doctor's name, so that we could call in the next day to get the results. This hospital will hold you hostage. Obviously severely understaffed. (DON'T BELIEVE THEIR WEBSITE WHICH SAYS 3 hr 48 min average!! which is over an hour longer than the national average wait to be seen and sent home.) Total time: 5 hrs 45 minutes in this crowded ER for an 88 year old!! They refused to even say if had the capability to perform dialysis for kidney failure (which is what they were suspecting!) My wife described the doctor as a foreigner with a beard; she does not believe he even had a lab coat on. We suspect she was not even seen by a Doctor! No attending doctor is noted on ANY paperwork that my wife was given. The name of this ER doctor's firm appears to be ExitCare, LLC. 5 1/2 HOURS to get potassium level test results from their LAB! We will be filing a complaint. HORRIBLE!!
8 years ago (25-04-2017)
They don't take ppl serious I felt gude telling them my symptoms and they said in a sarcastic way "Really all that from a bit" then said wait in the waiting room its gonna be awhile when i sat there i seen ppl coming and going after me. Im not here to get drugs im here to get treated
8 years ago (13-04-2017)
My Father came in to the hospital on 1/3/17. I never knew this hospital even existed. We have been taking him to St. Jude in Fullerton for the longest time. The ER staff was great. Throughout the hospital, almost every staff greets you with a friendly smile. It feels good to be here, not that anyone wants to be at a hospital but if you had to, this is the place. The staff in tower 3-2nd floor, Dr Dr. Parkih, Dr. Chen, the nurses - Angela, Joy were outstanding. They were thorough, detailed and compassionate. Words cannot describe how awesome they are. We are now on the 3rd floor, the vibe is totally the opposite. It's disappointing and unfortunate that the vibe is not carried out to the 3rd floor.
8 years ago (14-01-2017)
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