Pine Trail Cleaners

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Address: 1867 N Military Trl, West Palm Beach, FL 33409, USA

Phone: (561) 686-8110

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State: Florida

Zip Code: 33409

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Reviews

This is a hidden secret as they are one of the few places that will give you same day service at the same price.  Is not fancy but they do a good job and do it quickly.  They also do alterations very well at reasonable prices.  Make sure you get their discount coupons on the website 

 8 years ago (21-04-2017)

I've been using this dry cleaners for over a decade. Never had a problem, good work. A real dry cleaners, does work on site. I drive out of my way to this location.

 8 years ago (27-05-2017)

Asked for extra starch, I do not believe they even used starch. Expensive $$ for not doing as you asked.  I am all for supporting local business but I am so not impressed.

 8 years ago (03-05-2017)

Best dry cleaning in town. Everyone is nice and professional. Very reasonable price too...

 9 years ago (27-06-2016)

I had gone to this dry cleaners for about 2 years with no issue. I had been very happy with the service. Until recently, I had the blue rayon dress that i had brought to them multiple time and was done correctly. The last time I brought it in, the dress was wrinkly on the bottom and when I asked for a redo. They did so after being combative over that the wrinkle won't come out. They took it back and the wrinkle did come out even though they said it wasn't possible. I took it to wear to my wedding rehearsal out of town at which point I noticed the pockets were not pressed. Normally that would not matter but the dress did not lay correctly because of the thin nature of the material. So upon my return, I thought I would go back and talk to a manager so this doesn't happen to someone else, I did this because I care about small businesses and want to make sure they knew what had happened. ( and get the pockets pressed).The first girl wouldn't let me speak to a manger and said they don't press pockets. I asked to speak to a manager who was rude immediately and started getting very defensive. I said all I was looking for was to have the pockets pressed (i didn't want a refund or a complete redo) The manager with attitude took the dress and pressed the pockets and would not even return it to me personally but gave it to the first rude girl. After this frustrating incident I thought the owner might want to know what happened...BOY WAS I WRONG. He was already defensive because he spoke to his staff, but became rude as he told me it didn't matter and WE DON'T HAVE TIME TO PRESS POCKETS!! I normally don't take the time to write reviews, but I would stay away from this "true" dry cleaners. I don't know how they can call themselves true dry cleaners when they are unable to press a simple t-shirt rayon dress. SAD..The OWNER JIM should be disappointed with his customer service skills. Customers just want to be heard with out being spoken to rudely right off the back. I would not recommend this cleaners to anybody!! EVER!!

 11 years ago (07-01-2015)

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