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Platinum Auto Spa

  1. New York
  2. Sunrise Car Wash

Reviews, get directions and contact details for Platinum Auto Spa

Platinum Auto Spa
Address: 34 Sunrise Hwy, Valley Stream, NY 11581, USA
Phone: (516) 791-9867
State: New York
Zip Code: 11581


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Reviews
Great service, he owner is really nice. Workers are quick and do a good job.
8 years ago (07-09-2017)
A++++ oil change and a full service wash in less then 30 min. For a reasonable price under $40 Will come again to get my detail done before winter thanks guys at platinum auto spa.
8 years ago (17-08-2017)
Summary About a year ago, the carwash was purchased by new owners and the whole place changed for the worse. The owners are nasty and dishonest. The workers are lazy and nasty. The prices are no longer “deals.” Workers Don’t Thoroughly Wipe Down The Car I purchased an exterior car wash and paid decent money for it ($7 after tax). I asked the workers to please pop the trunk door and the fuel door and wipe down the perimeter of the both (where the doors meet the body of the car). Lots of dirt, soap and water gets caught in those areas and if they are not wiped down, the areas are disgusting to look at every time you open the trunk or fill up with gas. Reasonable request, right? The workers refused to wipe them down. I had to fight with the owner THREE times before he instructed his workers to do what I was asking. He tried to claim that I only purchased an exterior car wash and not a full service car wash. Newsflash for the owner: The perimeters of the trunk and gas door ARE the exterior of the car! And anyway, why is it so hard to clean these areas and make the customer happy? It literally takes 30 seconds of manpower to do the job. But the owner preferred to fight with me for 10 minutes before he agreed to instruct his lazy workers to take a towel for 30 seconds and wipe them down. This little story should be insight enough for anyone curious about this owner’s work ethic, customer service mentality and honesty. The Workers Are Nasty When I pressed the workers to wipe down the perimeter of the trunk and fuel door, the workers just walked away and ignored me. When I pressed the workers to do their job, one worker told me to “shut up.” The Owner Is A Violent Thug After fighting with the owner for 10 minutes to get my car cleaned the right way and after the owner refused to discipline his worker for telling a customer to “shut up,” I got very annoyed. I told the owner that I would be posting negative reviews on every major review website, detailing our interaction (and you are reading the review now). In response, the owner came within 2 inches of my body, started shaking and looked as if he was preparing to slug me. I warned the owner that he would be arrested for assault within 5 minutes if he dared to even touch me. So instead, the owner, spread his hands wide and begged me to slug him first so that he could punch me back. Can anyone believe that a business owner would act like this with a customer? I was scared that this unbalanced maniac was actually going to do me bodily harm, so I quickly got in my car and quickly drove away. The Owner Steals; Prepaid Car Wash Cards Are Not Honored At first, the owners would not honor my prepaid car wash card. I was told by the new owner that the old owners lied to him about how many of these cards were outstanding. Excuse me, but, as a customer, this is not my problem. When you buy a business, you purchase all of the business’ assets AND liabilities. If the new owner didn’t do thorough due diligence when purchasing the business, it’s on him to eat the loss, not his customers. I got the owner to stand down after fighting with him, but he only gave in because he saw that he couldn’t take advantage of me. The bottom line is that you should not patronize this car wash. They do a bad job, they are dishonest, they are nasty and they are lowlifes. Definitely take your business elsewhere.
8 years ago (13-06-2017)
Horrible. Paid for full service. Got half the service. Crumbs were left behind, as if they didn't have a vacuum. Windows were still dirty on the inside. Center console wasn't clean. What a pathetic job. I will never go there again.
9 years ago (05-01-2017)
I felt they did a quality cleaning with my car.
8 years ago (21-05-2017)
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