PNC Bank

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Address: 728 Frederick Rd, Catonsville, MD 21228, USA

Phone: (410) 788-2200

Website

State: Maryland

Zip Code: 21228

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Reviews

prompt service by Ramesh (Personal banker) . Solved the issue quickly. Glad!

 9 years ago (06-12-2017)

They never clear the ATM machine, every time you go to deposit cash it's not highlighted, the machine doesn't print out receipts for your transaction. The big guy at the drive through window is slow moving and he doesn't listen to what you want from your account. One I had to send things back and forth almost 5 times because he wasn't listening then he tried to get frustrated win me. If there was another bank closer I would go to it because this one sucks, and I dread going here all the time.

 9 years ago (17-07-2017)

ATM never works, very inconvenient. Go inside to do what I could've done if the atm was actually working and employees are standing around doing absolutely nothing standing around carrying on personal conversations look at you and don't even acknowledge you or bother trying to help you. Worst location I have ever been too. This is every time. Customer service is seriously lacking with these employees. I will see too it that corporate is aware and they are either fired or get the training they clearly need.

 10 years ago (22-02-2017)

Allan the branch manager is A+. He quickly saw that I was sitting in the waiting room and immediately reached out to me. He was personable and knowledgeable. He went above and beyond to give me an amazing bank experience.

 11 years ago (04-03-2016)

When I pointed out long line and only one teller, Trenice Brown, Customer Service Associate, told me if I didn't want to wait, I could leave

 11 years ago (10-11-2015)

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