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Reviews, get directions and contact details for Poncho's Authentic Mexican & Seafood

Poncho's Authentic Mexican & Seafood
Address: 1279 E Main St , El Cajon 92021, CA, US
Phone: (619) 444-2506
State: CA
City: El Cajon
Zip Code: 92021


Opening Hours

Monday: 08:00-21:00
Tuesday: 08:00-21:00
Wednesday: 08:00-21:00
Thursday: 08:00-21:00
Friday: 08:00-21:00
Saturday: 08:00-21:00
Sunday: 08:00-21:00


related searches: Panchos El Cajon menu, Ponchos Rancho San Diego menu, Ponchos Mexican food menu, Mexican Food El Cajon main st, Panchos authentic Mexican Grill, Mexican Restaurant El Cajon, Los Panchos, Panchos Escondido
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Reviews
The food was ok. The service was good. The restaurant and bathroom were clean.Food: 4/5
Awesome food. Especially the tacos on taco tues of course We ordered 15 fish tacos ... $1.50 each taco And that was an awesome dinner for the four of us! What a time to be alive in this awesome world with fish tacos available 2miles away! Life is good.
Food is always great! Staff is helpful and pleasant. They have a large offering on the menu for a taco shop. They try new items every now and then as a special. Large selection for "Taco Tuesday". This is my local go to spot for years.
Worse taco shop in El Cajon. They always mess up our order and are defensive when we call them back. We ordered our food and we asked them if everything was was there. They assured us it was. When we got home not only did they mess up our order but they didn’t include the items we asked for. Mind you, we were there when they first open so they weren’t busy. Super expensive and horrible experience. DON’T GO here. They used to be good and I don’t know what’s changed. Go to the taco shop located by big lots down the street, they have better service. This place is no longer worth it. At the very least don’t let them tie your bag and double check EVERYTHING.
Don't be discouraged by other posts. This is a family restaurant. The cashiers are getting better training. If you have a problem don't go to the cashier ask for Omar. There is always room for improvement and this restaurant deserves local support. We are all human and mistakes are not failure but an opportunity for learning.
Really good service! Clean restaurant.Food: 5/5
I ordered more than $50 in food: Carne asada burrito, carne asada fries, 5 roll tacos,a 2 sopes combination plus 2 additional sopes. I went tonight 5/14/2022 around 8:30 pm, dinner almost empty, 3 customers were sitting plus one intoxicated gentleman ordering food and flirting with the cashier; when she gave me my order she offered sauces I went to check them and I noticed the containers were almost empty an the sauces quality was poor, when I told the cashier about the sauces condition her reply was "I know". When I got home and my family was ready to eat we notice the 2 sopes combo was missing the beans and rice, the burrito was almost cold. The customer service and the food quality are really poor, so this is the last time after more than 15 years I go there!
My posole terrible no flavor ,no sal ,no salsas, no tortillas only one! tostada I never go back.Food: 1/5
Oh my! I’m guessing this location is under new management with new staff. The food is awful. Items that were my go-to favorites are now unrecognizable. Messed up orders, mushy ingredients and terrible substitutions in order to save money while still way over charging. Restaurants thrive or die based on consistency. After 13 years, I’m looking for a new favorite place for super yummy, authentic Mexican food.
The counter staff have consistently shown a bad attitude and the cooks give intimidating looks from the kitchen. The food is priced substantially higher than comparable local taco shops and doesn't warrant such cost since its inconsistent. Sometimes it's good, sometimes it's outright unacceptable and the staff have a tendency to argue instead of fixing the problem or issuing a refund.
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