Popeyes Louisiana Kitchen

Reviews, get directions and contact details for Popeyes Louisiana Kitchen

Address: 201 18th St E, Kalispell, MT 59901, USA

Phone: (406) 890-2993

Website

State: Montana

City: Kalispell

Zip Code: 59901

Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Update Info

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Reviews

Every since they got rid or that terrible manager Misty, who refused to TRAIN and PAY half her staff this place is definitely trying to turn their reputation around. It’s been much cleaner, more inviting, and even quicker service since going under a new management. I’ve got to applaud the service or Teri, who went above and beyond to make our experience worth coming back. Also, Eddy, Gabe, and James had our food out rather quickly and added to our enjoyable experience! Thank you to all the employees there who have helped turn this place around after having such a horrific manager and staff for so long. Thank you!

 7 years ago (20-05-2018)

I will try to balance this review with positive, but it's hard when there is obviously something terribly wrong there. Over the course of almost two months trying to patronize this business they had no sugar for sweet tea. It was always on order. They got the tea straightened out, and it is great tea. Third week trying to patronize the business, they are out of red beans and rice every single time. They have fabulous red beans and rice. Same with their shrimp and sauce.Each visit they tell you the beans or shrimp will be in tomorrow. The location of the business is  great. Their biscuits are awesome! Love the music! It's clean! But consistently not having the best stuff on hand is not okay! This is very telling the business is not properly managed. I hope business is booming, thus they can't keep up. Regardless, your customers should never leave with an empty belly and a lot of excuses. At least give us a coupon to encourage us to return...

 7 years ago (23-04-2018)

I would have rated it a zero, but it isn't an option and the food, once we got it was actually good.  So we walk in, and the staff is all in the back listening to some heavy metal grunge type music and talking.  I stand there for a minute or 2 and someone notices I am there. My husband and I ordered a 4 piece with dark meat, fries and an extra biscuit. They have no fries ready.  They say it will be 4 minutes. I was fine with that.  I go and sit down and 2 minutes later the kid tells me they have no dark meat unless I want to wait 12 min. I am fine with that also. Then I go to the bathroom and both stalls are out of paper. Hehhhh  so I go and tell them. And a lady in a tank top and a pair of shorts comes out from the back and says hey just call Me if u need me and went and sat outside in her car. Then the guy who looks like the manager says WE ARE OUT OF FRIES and goes outside to talk to the other lady. He is outside and flips someone off in the parking lot. Comes back in and said we are out til tomorrow    I finally get my food and it was good.  But I really wanted my money back BUT there was one kid seemed to be a hard worker so I stayed.   Won't go back tho

 7 years ago (06-05-2018)

I was hoping for a mediocre to good fast food experience. I was disappointed.
I ordered the fish and shrimp platter. I had to substitute Cajun Rice for Red Beans and Rice, as they were out of the latter.
Also, I was told there would be a five minute wait due to cooking the fish. 20 minutes later, I had to go back to the counter and ask for my order. 
When I finally got my food, the portions were small, the shrimp was cold, and the fish was very greasy. The biscuit was probably the best part, and it was nothing but a yeasty little hockey puck that was obviously made elsewhere, frozen, then thawed and rebaked.
I should have read the reviews before stopping here.
Live and learn I suppose. Hopefully others will read this review before making the same mistake I did...

      
      
      
 7 years ago (25-04-2018)

Good food but long wait. Very dirty inside, garbage on the ground, drink area was a disaster and VERY sticky, soda was app over the floor as well. Customer service was great.

 7 years ago (03-05-2018)

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Popeyes Louisiana Kitchen

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