Portland Dental Health Care & Implant Center

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About

We are a team of highly trained dedicated professionals that strive for "Excellence in Dentistry".

Story

We are committed to providing the highest quality of complete dental care for all our patients. We strive to go above and beyond with our highly skilled team. From the moment you walk through the door, our goal is to provide individual care for your dental needs.
We look forward to caring for all new patients and to continue caring for all our dedicated patients.

Address: 315 Auburn St, Portland, ME 04103, USA

Phone: (207) 797-5000

Website

[email protected]

State: Maine

Zip Code: 04103

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

My wife and I were extremely disappointed with Portland Dental Health. My wife is in the Army and we get our dental insurance through the military (Tricare) and called ahead and asked if they take our insurance. I checked again when I arrived for my appointment. Both times they said "yes." After my visit for a routine cleaning, however, we received a bill for $180. $180! I called and asked, "What's the deal?" and they said they take our insurance, but they still weren't in our network, which is why the bill was so high. I said, "I understand you didn't do this maliciously, but by saying 'yes' to me the first time and not mentioning you weren't in our network, you led us to believe we would be covered." I asked if they could lower the price because of the misunderstanding, but they said, "There's nothing we can do."

Of course there's something they could do: They COULD lower the price of the bill. What she meant to say was, 'There's nothing we WILL do." Even if they weren't under legal obligation to tell me they weren't in our network, they still have a moral obligation to not take advantage of customers. For their lack of morals, and for not working with us after receiving the crazy bill (we're a middle-class family, we can't afford $180 dental check-ups), I give them one star.

 7 years ago (11-01-2018)

I've been to a few different dentists but this is by far the best. Every time I have seen Dr Davis or Dr Michelle they take the time to explain everything and you can tell they really care about their patients. I also have difficulty getting numb, but they understood this and did everything they could to make it a good experience.

 8 years ago (22-08-2017)

Dr. Michelle Davis and Petia are the best I've ever been too. Very happy and energetic duo. Fantastic positive energy from all at Portland Dental. I would recommend to everyone!!

 8 years ago (10-08-2017)

I never went to the dentist through college, and this was the first one I tried once I moved to Portland.  The staff members are friendly and the Doctors are knowledgeable. They discovered a cavity in my first visit and were able to treat it on the same day, answering the multitude of questions I had about the procedure. Since then I have been going three to four times a year and my teeth haven't had any problems!

The dental hygienists are all pretty different, and there are some I like better than others - some offer a barrage of superficial conversation which can be a little uncomfortable, while others are a little more... genuine?  There seems to be a weird push for certain brands of home dental products which is weird when I'm with certain hygienists, too. I don't know what the deal is around that, but I like it better when I just get the basic care and information I need. I have also had both most pleasant and most uncomfortable cleaning experiences at this practice, so my experience varies wildly with each hygienist I guess.

Anyway, as long as I get one of the good hygienists this is probably one of the best practices I will ever visit, and I have no plans to change anytime soon.

 8 years ago (30-03-2017)

Staff was friendly and helpful. First cleaning and consult were painless and as pleasant as can be expected. So, you can imagine, I was doubly disappointed to have encountered problems that resulted in 4 hours of back and forth only to be prescribed a pain medicine that I am allergic to. It raised serious safety concerns for me and, ultimately, I was given the impression that I was the problem because I couldn't have the procedure three days early (I was already scheduled for Monday) because I didn't have child care with three hours notice. Moreover, they were not concerned or apologetic when advised that they had given me medication that I told them repeatedly, verbally and in writing, that I am allergic to. Very disappointing and, ultimately unsafe. Be careful when selecting your dentist

 9 years ago (26-08-2016)

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