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Community Dental - Portland

  1. Valley Street
  2. Maine Dentist

Reviews, get directions and contact details for Community Dental - Portland

Community Dental - Portland
Address: 190 Park Ave, Portland, ME 04102, USA
Phone: (207) 874-1028
State: Maine
City: Portland
Zip Code: 04102


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Avoid this clinic at all costs. When I become a new patient here they misplaced my new patient paperwork twice. The paperwork contains all my sensitive medical information. On the fourth attempt to receive an appointment, about a month later the woman at the desk had to manually input my new patients documents because they still had yet to be processed. Two months later I got my cleaning. After I was told I would need to come back in for some further dental work and appointments were made 2 months apart. Today was supposed to be the date of that appointment, but their office just called and told me that their office forgot to send out the proper information to my insurance when the appointment was made. Now I have to wait another month to reschedule. I'm looking for alternate dentists in the area because I genuinely don't think that this office has there stuff together to give care to anyone.
7 years ago (16-01-2018)
This place should show more concern and be moderately more professional considering the communities they serve in Portland. It's disheartening to hear as someone who works in social work in the city to hear peoples accounts of this place. This place could be a wonderful resource for this community but instead clients are confronted with discourteous staff, unprofessional practices and absurd waiting times. Sad that this place is one of the few if only place that accepts MaineCare. They should have far better practices than this.
7 years ago (20-02-2018)
I do not recommend them at all. I was not satisfied with my dental services at all and they have very poor customer service. For my first appointment, I waited almost 20 minutes past my appointment time before they took me in, and the same thing happened the second time as well. Also, during my second visit, I had scheduled my appointment to be had with a specific doctor and when I get in the room it was a completely different doctor. They fixed it and my doctor came in, but we had lost another 15 minutes on top of being taken in 20 minutes late. Not to mention that when I went to pay my bill my care credit was denied, which made no sense, because I called them and they said there was no problem on their end and that we had funds on my card. So when I tried calling community dental back it went straight to voicemail. We've tried calling them about 20 times in the last 2 months and we've also left voicemails and no one has gotten back to us. My whole experience with them has not been a pleasant one at all. I strongly advise looking for any dental office other than this one.
7 years ago (16-11-2017)
They said I couldn't make an appointment because I missed ONE visit. What a joke!
7 years ago (19-04-2018)
I have been calling for 3 months straight they never answer the phone.then I go in get my paperwork and am told to call next week and then 3 more weeks of calling no answer finally went into the building for the 1 pm clinic at 1:05 pm cause I had to wait to reach the counter and was told I would not be served today and then I asked about scheduling appointment for a extraction due to excessive pain she started giving me attitude and wouldn't let me schedule one in all honesty I wish this would allow me to put negative 10 stars they are the worst secritorial staff I have had the discomfort of dealing with. Additional, When there again for the clinic was 45 minutes early and was told they weren't doing the clinic due to being understaffed and then I tried again to schedule a appointment but they said I would have to wait till April I now change my review to negative 50 stars and put a avoid at all costs stamp on this place
7 years ago (28-02-2018)
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