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Reviews, get directions and contact details for Potbelly Sandwich Shop

Potbelly Sandwich Shop
"Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies sorry aliens, but it’s true. Also offered: pickup, delivery, dine-in, and catering."
Address: 12 S Bemiston Ave , Clayton 63105, MO, US
Phone: (314) 202-8001
State: MO
City: Clayton
Zip Code: 63105


Opening Hours

Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Saturday: 10:00-16:00


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Reviews
I went to this restaurant with my friend for lunch. After we ordered our sandwiches, the staff was asking us if we want mushroom, cheese and bacon on our sandwiches. We declined bacon but ok with mushroom and cheese. Then he asked us two more times about adding bacon. I declined the offer again. I didn't check my bill when I paid for the meal. After I got home from work, I realized they charged me bacon on both sandwiches. I called the restaurant on the same day and talked to their manager. He told me to come in so he can take care of it. He did give me the refund after I swing by 2 days later. I did enjoy their sandwiches in the past. I didn't understand why they keep on ask you about adding bacon but they don't tell you it is $1.60 extra for the bacon. They also automatically add onto your bill without asking. I just don't think it is an honest practice.
Rating: 3.8 Stars I have had Potbelly Sandwich Shop in the past, and they make good sandwiches. This was my first experience with their Sugar Cookie. As a cookie reviewer, it is my duty to put a review online. I was given their Sugar Cookie as a thank-you gift. It was just an average sugar cookie. I much prefer sugar cookies that are soft and gooey; this was very crumbly and dried out. I am not sure that I believe that it was baked fresh since it cracked on its own from being dried out. The edges of this Sugar Cookie were the best part. Also, there was too much granulated sugar on top. I wish this place was close to the River so that I could try their sandwich more often!
A person let me try their Lemon Cheesecake Cookie and it was one of the best cookies I have had in a long time. I came here just for the cookie!Food: 5/5
Closed 40 minutes early and couldn't pick up my take out order that I paid for and tipped on. Absolutely ridiculous. If you're gonna close early, stop taking orders and cancel ones already in the system with refunds. Now I'm gonna have to jump through hoops just to get my money back.Service: 1/5
Absolutely delicious! Great dining experience with amazing tasting food!!!! Pizza melt is fantastic!!!Food: 5/5
Always one of my favorite sandwich spots in the area. Great sandwiches, friendly service and extremely quick. A must visit in Clayton.Food: 5/5
been ordering the same chicken club sandwich but today got a really skinny sandwich with no chicken. I hope it was a mistake
The sandwich, cookies,and potpie soup were delicious!! Fresh ingedients . Just right.
Me and My Boyfriend had potbelly for the first time for lunch today Jeff was Amazing he gave us a great experience and we'll Definitely be comming back
Got the order wrong. Made one sandwich a skinny that should have been regular sized, and the another had the opposite issue. Did not put the requested items on one of the sandwiches and the bread was so hard and dry it hurt thed roof of my mouth. Cost too much for what we had. Small sandwiches.
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