PPG Paints - Paint Store - Hamilton County

Reviews, get directions and contact details for PPG Paints - Paint Store

Address: 148 W Carmel Dr, Carmel, IN 46032, USA

Phone: (317) 575-8011

Website

State: Indiana

Zip Code: 46032

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

Similar places near

Salvage & Co 94 meter High quality furniture at a very reasonable price. They display print outs of price c...

Kroger 351 meter I don't have much bad to say about this Kroger. The store is very clean and the staff...

CVS 433 meter Great CVS compared to other pharmacies in the area. I really like that it's open 24 h...

AutoZone 500 meter Store manager Marvin and his crew Chad, Chris, Andy and Will are the main reason for ...

Batteries Plus Bulbs 684 meter Batteries Plus Bulbs had a large selection of batteries for all kinds of things. The ...

Sherwin-Williams Paint Store 780 meter Helpful, prompt service. Great prices (when you have a coupon) and paint quality is f...

Beauty + Grace 915 meter 38 amazing designers! Such a cute boutique located in Carmel City Center!

The UPS Store 949 meter I often have print jobs and scanning done at The UPS Store because they are much chea...

The Runners Forum-Carmel 1 miles Awesome place! They have selections on everything. Shoes galore, fuel, training/recov...

Cost Plus World Market 1 miles The holidays are gone but, still reminded of the variety of gift ideas that came to b...

Goodwill Store 1 miles Great quality items but almost every item that is not clothing is over priced. Off br...

AT&T 1 miles Full service AT&T store with good customer service long as you have the time. Very ha...

Pedego Electric Bikes Carmel 1 miles Awesome time! Such nice, down to earth guys with great inventory! I would definitely ...

Orvis 2 miles I went to Orvis because I'm interested in learning to fly fish. I was promptly greete...

Old Navy 2 miles This store has many nice qualities. Like others have said, the music isn't loud, the ...

Party City 2 miles Manager was far more worried about making sure customers were standing in the correct...

GameStop 2 miles This place is amazing! Recently they remodeled it, so one half geek stuff and they h...

Charming Charlie 2 miles Love this place. Worth srive from Kokomo

Reviews

I rarely write negative reviews for many reasons - since the root causes of many bad customer experiences are complicated, I prefer to give businesses the benefit of the doubt - and let others take the lead on reviews.  I'm making an exception in this situation just to warn potential customers that this place may have management and quality control issues from the top-down - so when it comes to painting / upgrading and investment as valuable as a house, be careful when shopping here. The staff created such a bad customer experience that I will never shop there again. I received minimal help with paint or color selection. We were the only employees in the store, yet the employee didn't bother to come out from behind the counter to assist. The remaining staff seemed equally indifferent as they ate their meals. The paint swatch display was poorly lit, incomplete - with mainly 2016 color inventory, and collateral with design selections. Perhaps the store mainly supports contractors - which may explain the poor merchandising, industrial atmosphere and generally dingy appearance. The sample paint quarts were in cans that are difficult to handle, and 2 out of 3 sample paint colors we selected didn't come close to matching the swatches. We still took the time to use the samples on our house - with the wrong colors -  which took considerable time. When I returned to explain the issue, another store employee attempted to tell me samples "may not always match the swatches because of the sample semi gloss vs flat..." (what?) and "they do their best to get a match which is why I should buy the samples - so I can see what it *really* looks like". So, while the employee could have simply said something customer-centric like "how can we make it right", 2 employees instead debated with me the color matching, and had to see a sample of dried paint for themselves - which they took 10 minutes to create while ignoring me - and having a lively chat behind the mixing station. They returned to admit that, yes, the 2 samples could have used "more black"  Again, I was the only customer in the store.  I did get a refund ($9) for the refund (and hours of my time wasted).  Bottom line - Go up the street to Sherwin Williams for a truly great experience, attentive/professional staff, super follow-up (email with coupons), quality product, and a beautiful, well designed store (with a place for kids to play).  Updated review from 1 to 2 stars. I just got a call from the ops leader at corporate who followed-up with his apologies and a commitment to improve their service and address any issues.

 8 years ago (13-07-2017)

Me and my Mom went to ppg paints to get our paint fixed a certain employee was a complete Ass hat to my Mom. He argumentative toward my Mom. If I could rate -2 stars I would. But after awhile he finally started to work for her. That's the only part he was nice to my Mom

 8 years ago (09-01-2017)

Excellent customer service and extremely knowledge staff!!

 8 years ago (14-12-2016)

Comment on this business

Map, Satellite View
Street View

to add PPG Paints - Paint Store map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=ppg-paints-paint-store&id=1238153&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/ppg-paints-paint-store-i1238153.html" target="_blank" title="PPG Paints - Paint Store">PPG Paints - Paint Store</a></p>

PPG Paints - Paint Store

Reviews, get directions and contact details for PPG Paints - Paint Store

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies