Preference Pools & Spas LLC

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About

We are a local, full service pool and spa company based in Roseburg, Oregon and serving the greater Douglas County area!

Story

We are a local, full service pool and spa company based in Roseburg, Oregon and serving the greater Douglas County area. We proudl sell, install, and service a wide variety of products from HotSpring spas to Viking in-ground pools. We invite you to come in, explore, and discover how we can turn your backyard into a staycation destination.

Address: 787 W Harvard Ave, Roseburg, OR 97470, USA

Phone: (541) 672-1970

Website

moc.sloopecnereferp@ofni

State: Oregon

City: Roseburg

Zip Code: 97470

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Always helpful, fast water testing and good in store stock of pool chemicals.

 8 years ago (24-05-2018)

They dont follow through with ANYTHING THEY SAY THEY ARE GOING TO DO. THEY DONT return phone calls, give you copies of your estimate, and I can say with confidence, but sadness, that they did not do one thing for me except take away my opportunity to have my pool done by a company that actually does work. I called at least 4 times (i know its more but we will stop at 4 to be kind), and NOT once did anyone return my call or do what they said they were going to do. BUT, THEY HAD ALL THE RIGHT THINGS TO SAY WHILE WE WERE ON THE PHONE. I EVEN WENT DOWN THERE AND TALKED TO THE RECEPTIONIST WHO SAID I WOULD GET A CALL BACK. I ASKED HER IF THERE WAS A PROBLEM, AND SHE ADAMANTLY SAID NO. BUT, obviously noone told her about it, because THEY NEVER CALLED. As far as I know there are no other companies in the Roseburg area that do pool installation, and I was happy to wait my turn since this was not a planned job, but I wasted all summer waiting for a company that never even returned a phone call. I never saw any estimate for the job either, although they said they came and did one. And to think we were going to pay them $85.00 PER HOUR FOR THIS KIND OF SERVICE. Im almost glad it happened like this instead of DURING the job. That truly would have been a nightmare. Now we will have to pay someone to drive from out of town to do it. But, you can waste another summer or take the bull by the horns and get it done by someone that ACTUALLY has CUSTOMER service as part of their company motto....wish me luck! Writing this does not make me happy, but THERE is nothing else to say! Sorry Preference. The only preference I see here is for yourself. I won't recommend this company to anyone. 1/5 for the receptionist.

 9 years ago (24-11-2017)

Great place to go for all your hot tub and swimming pool needs.

 9 years ago (10-02-2018)

So helpful and knowledgeable about pools.  They set us up and got us started with our pool chemicals.   We thought it was going to be hard and they made it so easy!  

 9 years ago (02-08-2017)

Great folks and service,  get you what you need, not what they have extra of!

 9 years ago (13-05-2017)

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