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Reviews, get directions and contact details for Premier Furniture Gallery

Premier Furniture Gallery

About

At Premier Furniture Gallery customer satisfaction is our number one priority. Our 100,000 sq. ft. showroom offers top of the line furniture.

Story

-History of Premier Furniture Gallery
We have been satisfying over 50,000 customers from North California for the past seven years. We constantly update our showroom with new furniture sets and accessories.

-Enhancing the Customers Experience
Our dedication to providing the most satisfying experience is the foundation of our success. Premier Furniture Gallery sets industry standards with our extensive quality home furnishing lines, knowledgeable sales professionals, fast and easy delivery, financing programs, layaway, and excellent customer service to exceed customer expectations.

-Inventory and Products
We are continually adding merchandise to our inventory so our showroom is the preferred choice for customers’ home furnishing solutions. Our state of the art delivery system with a 100,000 sq. ft. warehouse allows us to promptly deliver our in-stock products in a timely manner.

-Valuing Customers
We at Premier Furniture Gallery place the highest value on serving customers. We take many steps to ensure the very best in customer care from the sales associates’ professionalism to meet every customer’s needs including financing and our after-sale care.

Premier Furniture Gallery places a strong emphasis on education and training to support our sales associates to better serve customers. Our sales associates receive hundreds of hours of training in their first year, and ongoing training as we add new product lines or as guidelines are changed.

We have dedicated customer service associates to serve customers needs. We assist customer with financing questions as well as contacting manufactures’ to process furniture inquires.

Address: 1880 E Hammer Ln, Stockton, CA 95210, USA
Phone: (209) 473-9772
State: California
Zip Code: 95210


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Reviews
Don't buy furniture here! I spent a lot of money on a leather living room set that they guaranteed me would not fall apart. The couch is started falling apart in 10 months. They had a couple pieces recovered but the couches are still falling apart. Awful customer service no one returns calls or wants to help!!
8 years ago (14-07-2017)
Buyer beware outrageous prices check prices compare with local furniture stores and online. I would not recommend. They delivered damaged Furniture multiple times. They have destroyed furniture delivering it.They do ghetto repairs on site. Entertainment center arrived damaged they sent out a repairman with a hair dryer and lacquer, Repair kit was in a milk crate a day late. They deliver the dresser and break off three of the legs then he goes to the truck get longer screws and tell me it wasn't broken. They don't believe in using a dolly they like to roll things up stairs. I had even got a couch two different colors. Table with nicks and scratches. Plan all day to wait for the delivery had a scheduled delivery for 11 to 3 did not show up until around 7:30 to 8 pluse they did not leave until 10:30 to 11pm. They didn't put all the furniture together properly. The customer service is very awful the employees blame it on management and management blames it on the employees they talk to customers very disrespectfully once they have your money. Once you have a problem with them open up a dispute with your credit card company don't try and deal with them. They do not give refunds I have been dealing with this since September 2016. 209Furniture Store is awesome great prices great customer service.
8 years ago (17-02-2017)
Nice showroom.Before you order make sure that you won't need to make changes to your order.Not very good customer service. Never order unless you are sure you will get the same product you ordered and if they can'tgive what you ordered that you will get full refund , no store credit, won't be forced to select something else or no 25 % restocking fees even though they don't have what you ordered. Better if you write down your terms too.
9 years ago (23-12-2016)
Super beautiful beautiful furniture. I was visiting my sister and we picked out a new bed frame for her here. The guy who helped us on the floor was really informative and gave us a great deal! Definitely stop by if you're in the area
9 years ago (03-11-2016)
A horrible place to buy furniture. I bought recliner couches after one month they started falling apart. The worst customer service.
9 years ago (08-12-2016)
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