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Premier King Inc

  1. Alabama
  2. Montgomery Furniture Store

Reviews, get directions and contact details for Premier King Inc

Address: 5529 Carmichael Rd, Montgomery, AL 36117, USA
Phone: (334) 649-1112
State: Alabama
Zip Code: 36117


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
I am not sure if I have the correct company or not but I am hoping that I do. I was in the Burger King in Ozark, AL store number 7329 on Saturday 12/3/2016 at between 3-3:30 pm. I ordered the 2 Whopper combos for $10, 10 piece chicken nugget, small fry, and a medium fry. I got to the window AFTER they pulled the car in front of me thinking that my order was ready I was excited. WELL I sat at the window for 5 minutes if not longer and mind you there were 3 managers there at the time. Finally they took my money and then after about a minute or two gave me the food. But I was given my drinks as soon as I drove up to the window. Sat there finally got my food the cashier said thank you and started to close the window immediately and I had to catch her to get straws, ketchup, and mayo. I pull off get to my mother's house which is only about a 2 minutes from the store. I start getting the food out for my parents and the fries are ice cold, my mother said her whopper was cold, my son's nuggets were ice cold AND old. My dad asked if we had said that our food was cold and when we said yes he said his was ice cold as well. So, every single thing we had ordered was ice cold then to top it off we didn't have ANY napkins. I called the store several times and couldn't reach anyone. Then I proceeded to call every surrounding store and not even the first one answered the phone. My parents had to eat because they are diabetics and my dad just got out of the hospital. So, on my way home I stopped back by the store and told the manager what happened after standing there at the register for almost 5 minutes waiting on her to notice me there. She has no name tag and her shirt wasn't tucked in and she just did not present herself very professional. I was asked for a reciept that I never recieved and when I told her I wasn't given a reciept I was told that the only thing she could do was replace the food because without a reciept she couldn't do any refunds or anything and she couldn't reprint a reciept because they were out of register paper. My son didn't even eat his fries and nuggets because they were so bad. This is the first time in about 7 or 8 months that I have gone back to this store because of this very problem. I would like a refund and I would like a phone number or a call from a district Manager or higher to discuss the resolution to this complaint. I wasn't going to rate at all but had no choice but to rate so I rated a 1.star. I will be calling the company office on Monday to speak with someone to get a refund.
9 years ago (03-12-2016)
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