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Protect Your Home - ADT Authorized Premier Provider

  1. Maryland
  2. Crofton Electronics Store

Reviews, get directions and contact details for Protect Your Home - ADT Authorized Premier Provider

Protect Your Home - ADT Authorized Premier Provider

Story

Helping to protect over 1 Million families, ADT®'s only Authorized Premier Provider, Protect Your Home’s security systems are trusted more than any other burglar alarm or home alarm system provider.

Address: 2131 Espey Ct #7, Crofton, MD 21114, USA
Phone: (240) 297-1568
State: Maryland
Zip Code: 21114


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Reviews
Salesman/installer was very nice. I thought your postcard a little misleading. I wish the outside extra alarm/flashing light was higher and more to the front of the house. It seems like anyone could just reach and steal it. I did not see it until the next, as it was raining and dark out side. I could use a couple more stickers, but all in all it was a good experience.
8 years ago (03-11-2017)
The ADT salesmen that comes through my neighborhood 2-3 times per year are the absolute worst. The first time we opened our door we made the mistake of being too polite so then we almost had to threaten this guy and his boss to get them out of our house because the lead guy just sat there and argued with us when we decided we didn't want to buy their home security then and there. On top of that he was extremely pushy and verbally abusive to the salesman under his supervision which of course is just a tactic to guilt people into buying. "This poor guy won't make his quota and then we'll have to fire him." Oh please. Second time I opened the door for ADT it was some younger guy. After I politely declined his offer I guess he figured that was a great time to comment on my excellent choice of hair accessories and tell me what a beautiful woman I am. Thanks, I'm sure he was being very sincere but there's not a chance in the world that I'd let a man into my home who is saying things like that to me on my doorstep, especially a stranger. They've come through a few more times since then but I don't even answer the door anymore in order to avoid any more awkward/uncomfortable dealings with these guys. Based on the complete unprofessionalism and tackiness I've seen in their sales people, I'd never buy an ADT security system even when we do eventually consider getting one. I'm glad others have had better experiences with this company, I guess whoever is sending these guys out to my neighborhood needs to train a bit better. Or something.
8 years ago (25-09-2017)
Well, what an experience. The local ADT affiliate in Annapolis, "Protect your Home", a subsidiary (?) of Defenders Inc, Indianapolis, attempted to provide me with a system over the last few days. They no longer send a marketing or technical person to survey the install, so there were lots and lots of miscommunication and problems. The first installer arrived without the water detectors that we had specified on the phone with the Indianapolis reps. We'd been told to allow 2-3 hours for the install, but as he didn't even have the right equipment we didn't feel guilty telling him to pack up at 6pm as we had a dinner date. He was told by Indianapolis to remove the installed equipment and we were to make another appointment. So the following day we did, stressing that we needed the water detectors. The Rep said (a) that all techs had a fully equipped service van (not true - the tech turned up in a small compact car!) and (b) she would make notes to ensure he arrived with the equipment. Did he? No way. Never saw the notes, no water detectors in the trunk of his car (sorry - fully equipped service van.) He went back to the office and fetched the equipment and spent 3-4 hours installing it. He was competent but not as good as he thought he was. One sensor alarmed at 8pm (Saturday!) just as he was leaving. Another still isn't connected - the system has no idea it exists. And the water detector in the 22nd bathroom is incorrectly mounted too high - how do I know? Because the toilet overflowed and the alarm never happened. Sheesh. What a shambles.
8 years ago (22-10-2017)
My installers name is Todd, he was very patience. He understood my needs and financial situation. He did not push or try to scare me into buying something that I could not afford. He is the type of employee I would want if I was an owner of a business.
8 years ago (14-09-2017)
Ryan or technician was very thorough and helpful with making sure I had the best coverage for my home. I am so thrilled to have my home protected and monitored again. Every person I spoke to was very helpful and explained things to me very well.
8 years ago (30-06-2017)
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