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Public Storage

  1. South Carolina
  2. South Carolina Storage

Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 2155 Chesnee Hwy, Spartanburg, SC 29303, USA
Phone: (864) 345-8151
State: South Carolina
City: Spartanburg
Zip Code: 29303


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

Update Info
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Reviews
My experiences with Public Storage have ALL been made manageable, professional and extremely pleasant because of Mrs. Martha. She is knowledgeable of the business, consistent with keeping her word, informing you of what is going on with your unit, and by far has an impeccable personality. If she was to ever leave I do believe her experience, loyalty to her customers and down right contagious friendliness cannot be replace. A genuine and considerate person and that's a quality that is rare these days.
7 years ago (12-01-2018)
Public Storage. Too big to hear their customers calling… To start, I have never posted an online review before, either positive or negative. I would leave 0 stars here if possible. My husband and I rented a unit with Public Storage a little over 6 months ago at the Chesnee Highway location in Spartanburg, SC. We received a market rate at the time of our rental that was in line with competitors in the area (not a super low teaser rate). Recently, we were given a 14% rate increase over the rate we have been paying. Such an increase cannot be justified by increases in operating costs, and naturally, we wanted to speak with someone at Public Storage about the change. It is nearly impossible to get a real person on the phone with this company. The customer service number is an endless array of automated options, and we were only able to gain access to a real person with Public Storage after learning of the “secret method” of pretending to have lost our gate code and then pressing ‘00’. This insider trick will finally direct you away from the automated menu and direct you to a real person. Disappointingly, Public Storage’s customer service department won’t discuss rates with you. I also obtained contact information for the Public Storage district manager for the area, both office and cell phone numbers. I have left messages at both numbers every few days for the past two weeks and regrettably have yet to receive a return phone call. All messages were polite, simply asking for the opportunity to discuss the 14% rate increase. If you are considering becoming a customer of Public Storage, I caution you that the relationship is very one-sided. If we were to not pay our rent, I imagine that we would receive a call from Public Storage very quickly. When we need assistance, however, I just find myself endlessly pressing ‘1’ to return to the main menu. I hope your experience is different. This review is not intended in any way to be negative toward to onsite manager, Martha, who does not determine the Public Storage rate policy. She has been unbelievably helpful to us during our tenancy.
7 years ago (02-02-2018)
Great access for semi. Martha is the best person I’ve ever dealt with. She is so helpful and a real pleasure to meet. I️ highly recommend her.
7 years ago (08-12-2017)
Lied to us until we paid. As soon as we paid they told us the truth about cost. Then we had to argue to get a refund. Then they didn't even refund the amount. Still charged us for a lock that we never got. We never even left the building before we asked for a refund. Horrible service. Asked to speak with a manager and the woman gave us a number and told us to call them ourselves.
7 years ago (07-11-2017)
Staff is courteous and polite. Facility is well maintained and clean.
7 years ago (20-03-2018)
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