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Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 5505 Elmwood Ave, Indianapolis, IN 46203, USA
Phone: (317) 643-5834
State: Indiana
City: Indianapolis
Zip Code: 46203


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
I had “Shopped around” For Storage info and pricing. I’ve never personally had to use a Storage Facility, But! Found myself needing one ASAP. Gina was very friendly, Took the time with me to answer my questions and put to ease Concerns I had about “Security” I would Highly Recommend This facility. It’s easily accessible and close to my home. I don’t think a person could find one more economical than Here! I know, I went to five different ones. Gina’s Service is why I ultimately chose this one. Thanks for the help on such short notice!
7 years ago (17-03-2018)
The sign-up and move-in experience was quick and convenient. I was frustrated that I was asked to purchase insurance despite my home owner's policy covering storage unit contents. (I ultimately didn't have to pay the monthly insurance fee.) I've grown less pleased due to bait-and-switch pricing. I received an approximately 20% price increase after 4 months on my 12' x 18' unit (from $133 to $157/month.) For reference, the prices currently being advertised on the website are $86/month for 10' x 18', $110/month for 10' x 24', and $143/month for 20' x 24'. I called and asked for a price adjustment was was told they would make a special request. The special request was denied. I was told Public Storage reserves the right to change pricing any time and would give discounted rates to new customers only. Ultimately, the storage unit is fine. But the pricing over time is somewhat deceptive and apparently subject to planned price increases after a short amount of time. I'll look into other vendors next time.
8 years ago (19-12-2017)
He is entrance keypad well lit common areas clean simple design to storage units you should operate doors helpful staff on site during business hours some tight negotiating required to pass through the first couple turns probably unable to pass a trailer through use Extreme Caution
7 years ago (03-02-2018)
Nice older storage facility, the buildings show some age but still in good shape. These are block wall buildings so your stuff is safe even in high winds and strong storms. The location is great for me & the price was better than others nearby.
8 years ago (13-11-2017)
I came in to get some moving supplies and a quote for a unit, Gina helped answer all my questions and got me everything i needed to move!
7 years ago (18-03-2018)
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