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Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 1301 Dade Blvd, Miami Beach, FL 33139, USA
Phone: (786) 600-2026
State: Florida
Zip Code: 33139


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Reviews
This is great place. The service is extremely nice. I would recommend this place to all my friends and family. It's clean and safe.
8 years ago (30-06-2017)
After all the horrible experiences people were having, I notice the sudden spate of "five star" reviews...Fakes? I know so many people who've said this is actually the worst Public Storage facility and Tony Whiteside is well-known as a sociopath; has publicly harassed me and others in full view of the public and in general is terrible. The bathrooms are always "out of order"; the place is not kept clean. I've had my unit there for three years, always paid up. In July, I paid up July's invoice on the 5th, traveled out of town on July 21st to visit a friend I've known for forty years. It was a priority. It proved more expensive than I thought and put my budget out of whack. I notified Robby on August 3rd that AUGUST'S payment would be on August 20th instead of the 5th. At no time was I told that I would be locked out. These people have a deposit, AND have charged me a late fee of $20 already. They invoice you on the 13th of the month before for the next month! I went to drop off some things on August 14th (late by only 9 days), and was told I was locked out. That since the 7th is the cut-off date??? Once I was sitting using my computer, waiting for the unit to open when Tony came and said that waiting time was 10 minutes before, saying I could not "sit" on "his" property. This was after he showed me an empty space upstairs the property a few months before and evidently expected me to get on my knees and... After that, things changed and he started harassing me. I am consulting with CLASS ACTION attorneys since numerous people in South Beach have had problems with Tony Whiteside and, NATIONWIDE with Public Storage's unethical business practices. Stay tuned. I have witnesses and have filed with the State Attorney. Next stop, Better Business Bureau. This is just the beginning of their woes.
8 years ago (15-08-2017)
Tony has been fantastic. He made an extraordinarily effort to assist me. Of course I purchaced A house pack, and came back more than once...Tony gave excellent service: Friendly and patient.
8 years ago (17-02-2017)
The staff here is very friendly and helpful and the facility is very nice and clean and safe. I will definitely continue to use them!
8 years ago (05-04-2017)
Tony is the best! I had a good customer experience. He made the use of the facility and the selection of space really easy. I completely recommend this location
8 years ago (02-02-2017)
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