Public Storage

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More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 351 Parker St, Springfield, MA 01129, USA

Phone: (413) 314-3863

Website

State: Massachusetts

City: Springfield

Zip Code: 01129

Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

Update Info

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Reviews

It is interesting how quick people will jump to race when they feel they were mistreated. Personally I feel as though Joe is a straight forward type of guy. I just got off the phone with him. Someone called and asked that I call back. I did and Joe assured me that there was no reason for the call that everything was fine. He didn’t say it in a nasty way, he didn’t say it in a rude way. Come on people get it together! Stop being so damn negative and you won’t view the world as negative.

 8 years ago (23-02-2018)

Joe was kind, professional and courteous. He explained everything with accuracy and professionalism. Thank you very much.

 8 years ago (15-03-2018)

Came to rent a unit and was helped by Ivelese and she was amazing. She was very helpful and answered all my questions efficiently. I usually do not get such great customer service but she is deff the BEST!!!

 8 years ago (12-02-2018)

Great management & customer service.  

I lost storage locker keys & expected to huge fee to cut & replace with a new lock.  They simply charged cost of new lock (~$20+tx).

-1 star due to original misstatement by svc. team member that it'd be removed within 24 hours (vs typical 2 weeks).  

I explained my sense of urgency to office mgr, which was communicated to the DISTRICT MGR (only person who can replace locks). Lock removed/replaced within 24 hrs.  

Much appreciation to office & district mgrs. as I'm sure they're very busy.

 8 years ago (17-02-2018)

The best place where you can store your belongings. May it be for a short period of time or long term. Completely satisfied with the way I get treated every time I go...

 8 years ago (16-02-2018)

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