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Reviews, get directions and contact details for Quikset Jewelry & Watch Repair

Address: 4848 Lemmon Ave #108, Dallas, TX 75219, USA
Phone: (214) 368-4888
State: Texas
Zip Code: 75219


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed


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Reviews
I had requested a free hand leaf design on my wedding band and they did an incredible job. The craftsmanship is impeccable and the customer service is also very good. I can't wait to be married and wear it forever. Thank you!!
8 years ago (17-11-2017)
A month ago I came in to have the batteries in my Tag Heuer watch replaced. The lovely gentleman behind the counter did this in no time flat for the cost of the batteries only (because I was brand new to the Dallas area and a Harvey evacuee.) He made me feel so welcome to the area. I am going back today to get the band to the same watch repaired because I unfortunately broke it yesterday. I will update this review when I'm done.
8 years ago (20-11-2017)
I brought in a couple of pieces to get batteries put in. They explained the type and kind of batteries I could choose from and how long they were expected to last. They installed the batteries while I was running another errand, in about 15 minutes. Everyone was very friendly.
8 years ago (07-09-2017)
Great service. Very knowledgeable. Very honest about honoring watch battery warranties. Excellent repairs.
8 years ago (23-06-2017)
I don't think these guys are bad people but I do believe they lack skill, at least with Rolex watches. I brought in my GMT for service because they were cheaper and faster than the nearby Rolex service center. If I had known what I know now, I'd of just bit the bullet and went to the Rolex center. When I first picked my watch up the new crystal literally had dust and lint inside it. I don't know how any watchmaker lets something like that leave his bench. Also, the band needed some buffing from general wear, they don't seem to have the ability or skill to perform a quality brush on a SS band, as it looked streaky and dirty and is just completely sub-par work from what I've come to expect from those that work on my watch. The watch needed some mechanical issues fixed, which seem to have been done, but I shudder at the thought of the inside of the watch now. I went back and tried to get them to fix both cosmetic issues. They were nice about it. But the crystal honestly looks used or simply dirty, and the band is now more of a polished look, which I guess is the solution when you can't restore the brushed look and there's still a streaky dirty look to it that's never been there before. I admit I expect perfection from those that work on my watch, but when you're paying $700+ I think you're allowed to. I'll never go back, and honestly wish I hadn't went in the first place. In order to 'fix' their mistakes which they clearly cannot do, I'll have to take it somewhere else and shell out more $$. I rarely write reviews but I love my watch and I was new to the area and found them. I don't want this to happen to someone else. Take it to someone who is Rolex authorized, or just deal with the lengthy factory service.
9 years ago (28-10-2016)
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