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Reviews, get directions and contact details for Rack Room Shoes

Rack Room Shoes

Story

With everything from kids shoes to sneakers in categories from casual to dress, shop Rack Room Shoes for a quality assortment of top shoe brands in a store with buys for the whole family!

Address: 11111 San Jose Blvd Ste 27, Jacksonville, FL 32223, USA
Phone: (904) 268-7442
State: Florida
City: Jacksonville
Zip Code: 32223


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Worst customer service ever I spend about $2,000 on shoes for my employees in the store I purchased a shoe 2 weeks ago I told them kind of uncomfortable they talked me into buying it cuz they told me just to wear it at home if I don't like it I can return it. Then I tried to return it they told me only can give me a store credit because it's been worn on my foot. I told them it was on my foot in my house what has all carpet and we don't wear shoes from the street in my house so it had to be clean. the store manager already give me attitude before I even start talking I guess he just don't like white people cuz he was very nice with the black couple front of me anyway I went down the street to another store . I had no issue returning it I even asked the other store manager if she can tell me if the shoes being worn outside she said definitely not because the shoe bottom was white and compared to their unsold shoes it look the same this guy his name is starts with the W needs to go back to the training he shouldn't be in store manager he should be just a floor person adjusting shoe boxes I think this year I'm just go with Famous Footwear and spend my money there instead of these guys.
7 years ago (04-02-2018)
Always friendly and helpful.
8 years ago (04-01-2018)
Large selection, both men's and women's. Friendly and helpful employees.
9 years ago (18-06-2016)
Size selection lacking. Robot greeting when I walked in, felt like I was bothering the guys there after that.
9 years ago (25-05-2016)
Friendly Staff and wide Selection
10 years ago (28-03-2016)
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