Rack Room Shoes

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Story

With everything from kids shoes to sneakers in categories from casual to dress, shop Rack Room Shoes for a quality assortment of top shoe brands in a store with buys for the whole family!

Address: 3450 US-190 Ste 4, Mandeville, LA 70471, USA

Phone: (985) 626-7328

Website

State: Louisiana

City: Mandeville

Zip Code: 70471

Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Sales people are not well trained enough to respect the customer's decision on which size to get for her own child. Very disrespectful and rude. It not only happened once but twice with 2 different sales people. They are recommending sizes when they didn't even look at it when the kid tried the shoes on.
Not a good place to buy shoes especially for kids!  
They think they know your own child's size and preference better than his own mother who help the kid put his shoes on everyday.They argue with the buyer.
My husband was clueless on what size to give to my son because he did not check as well when his child tried the shoes on.
They recommended my husband to go a size bigger and  said it is okay to wear a pair of shoes that is an inch bigger than his size because the salesperson wears an inch shoes bigger when she was a kid according to her.
My point is we were getting shoes for my son to wear NOW and NOT months or a year from now!
I want my son to be COMFORTABLE and  SAFE and NOT  TO LOOK  GOOFY  wearing a bigger pair of shoes.
They don't care if it's the correct size or not as long as they could agree with the dad who is "unsure" of what to get and  who they thought was paying for the shoes.
I've never seen a store with sales people who insist and argue with customers on what to get for her own child and insist their opinion on what we should get when the mother already picked what size she wanted for her own child.
It is a terrible buying experience because they created tension between the husband and wife.
An inch bigger shoes are not safe for kids especially if they are active and run most of the time.
I ask her to walk with an inch bigger shoes to put her in my son's shoes and make her realize what she's trying to give to my child but refused.
If i won't  wear a size 7 when i'm a size 6, i'm not going to let my son do it as well.
If her mother made her wear an inch bigger shoes when she was a child  and it was okay with her, that is fine. But it does not mean it is okay to all mothers and kids too.
Actually, i don't really shop at this store since most of their shoes are OUTDATED.
It is my husband who asked me to stop by here because we were in the area.
Even my husband couldn't really find a pair of shoes he likes but my son wanted one.
So he just picked whatever.
They don't really have nice selections compared to the bogo Shoe Carnival in Covington.
I won't recommend this store to anyone especially to mothers who are with their husband shopping for their kid/kids.

      
      
      
 7 years ago (20-11-2017)

Bogo, decent selection, actually found really good deal on asics, which has limited availability locally.

 8 years ago (04-05-2017)

Best deals on shoes. Have lots of BOGO sales and other special sales. Wide variety of every type of shoe for everyone. Staff are very pleasant 

 8 years ago (24-01-2017)

Very helpful,knowledgeable and friendly staff

 7 years ago (17-12-2017)

Love this store normally went in for buy one get one free boots and a pair I chose wasn't on this deal so I asked which ones were and Laura got an attitude and was so rude. Even my daughter said wow she was mean. I spend $500-$1000 a year there but not anymore

 9 years ago (23-11-2016)

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