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Ralph Helm Inc. Lawn Equipment Center

  1. Illinois
  2. West Dundee Hardware Store

Reviews, get directions and contact details for Ralph Helm Inc. Lawn Equipment Center

Address: 36W710 Foothill Rd, Elgin, IL 60123, USA
Phone: (847) 695-1616
State: Illinois
Zip Code: 60123


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Reviews
My 2016 Cub XT2 was making a strange noise out of the rear end after just a few weeks of ownership. I talked with the service staff and they had me ride the same model tractor there at the dealership...no noise. They advised me to wait until spring for the free pick up service, and not to worry since the warranty would cover me regardless. Though I thought that was a strange response, I went with it since they had guided me on other issues with other equipment in the past. Well, they did pick it about a month ago and could not duplicate the problem. I even came to ride the tractor, positive they were just missing it..the noise was there constantly last summer and fall. Well, to my surprise, no more noises. They conveyed a theory and asked me to call them if the problem returns during the mowing season. They brought the tractor back to my house, no charge for the whole event! I made a smart choice in selecting a full service dealer instead of one of the big-box guys, and I'll keep making that same decisions in the future! Thanks a lot Ralph Helm
9 years ago (24-03-2017)
Helped me out when I was in a bind! The Ralph Helm team was able to pick up my snowblower in mid busy season and get it back to me with hardly any wait! I never even had to leave my house!! I can't say enough about how great that service is. THANK YOU!!
10 years ago (23-01-2017)
Great lawn care equipment provider. Staff was helpful and guided me to get the right mower for me. Delivery and setup fees are entirely reasonable. Plus they sharpen chainsaw blades.
10 years ago (18-05-2016)
I purchased 2 Honda generators. The staff were very knowledgeable about the generators and the whole process of getting them financed went really quick.
10 years ago (28-05-2016)
Excellent fast service. Knowledgeable and friendly customer service.
10 years ago (14-06-2016)
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