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Rancho Dental Group and Orthodontics

  1. California
  2. Rancho Santa Margarita Dentist

Reviews, get directions and contact details for Rancho Dental Group and Orthodontics

Rancho Dental Group and Orthodontics

Story

As a dentist in Rancho Santa Margarita, we offer modern dentistry at an affordable price. We are proud to be your complete Rancho Santa Margarita dental provider by offering you great specialty services and state-of-the-art equipment, including Orthodontics, same day dental Crowns, Zoom Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.

Address: 30592 Santa Margarita Pkwy Ste D, Rancho Santa Margarita, CA 92688, USA
Phone: (949) 766-5740
moc.puorglatnedohcnar@elims
State: California
Zip Code: 92688


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Reviews
My wife used this dentist for some work, and Dr. Vanson actually did wonderful service. Unfortunately we had an absolutely miserable experience with the front office. Long story short, they overcharged us by over $3000, which is almost *HALF* of our total charges. They assumed that the procedures we had performed (that were covered by our insurance) were not covered, so they just didn't bother submitting the procedures to the insurance. Isn't that the point of submitting codes to the insurance, so that they can determine how much I need to pay? We mentioned this to the office manager and got the runaround for *FOUR MONTHS*. Each time we tried to speak with the office manager we would get brushed off. Promised deadlines came and went. Each time I talked to them they would get back to me in a week, or a few days. Each time I never heard back from them. We ended up opening a complaint with our insurance to get this matter settled. I cannot recommend this office, because SOMEONE on the back end isn't doing their due diligence. Buyer beware if you use this office, and check your insurance to make sure that the office is charging you what they should!
9 years ago (26-03-2016)
Everyone I have come in contact with really enjoys thier jobs and you can feel it when you are in thier presence. You can tell the Dental Staff cares and thier work has been painless for both me and my wife.
9 years ago (08-11-2015)
Terrible experience, was treated very rudely. They only want to up-sell you, and when you decline they refuse to treat you at all. If they tell you that you need a deep cleaning (and they will tell you that you need a deep cleaning), please get a second opinion first.
10 years ago (13-08-2015)
Such a pleasant experience with Dr. Vansen! I haven't been to the dentist in a couple years and knew I was due for another checkup and cleaning. I looked through my employer's dental directory and found Rancho Dental Group and signed up with them out of the blue. The assistant, Moji, was such a sweet and warm person and made me feel very comfortable from the start. Dr. Vansen was such a professional and is such a warm and friendly doctor! She performed her work with the efficiency and skill of a master dental worker. I don't think I've ever seen hands move from the teeth to the instrument tray so fast. I'm confident that she could do her work with her eyes closed! I felt like I was in good hands the whole time. I didn't experience any of the issues that these old 1 star reviews had before me. They were posted several years ago so there could have been a personnel change. I can't speak for the other doctors here, but I couldn't have asked for a better exam/cleaning/filling than what I received with Dr. Vansen. Rich
11 years ago (07-10-2014)
Dr. Nguyen is professional, efficient and friendly. Friendly staff and great service.
11 years ago (30-04-2014)
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