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Red Poppy Pickin' By Chelsea's Creations, LLC

  1. Virginia
  2. Mechanicsville Clothing Store

Reviews, get directions and contact details for Red Poppy Pickin' By Chelsea's Creations, LLC

Red Poppy Pickin' By Chelsea's Creations, LLC
Address: 8167 Mechanicsville Turnpike, Suite A, The Windmill Center (located Directly, Behind Cold Harbor Restaurant), Mechanicsville, VA 23111, USA
Phone: (804) 398-0585
State: Virginia
Zip Code: 23111


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Reviews
I am writing this review because our recent experience at the Hull St Location was much different than what one would come to expect. And how the store owner handled the situation was subpar IMO. My wife bought a hutch from here and we decided to go pick it up ourselves the next day. As I was loading it up, I noticed a big hole kicked in the back of the piece that was never evident when the unit was on display, nor was it ever disclosed. When I approached the owner about it, her response was trite and very matter of fact as she recited the store policy of no exchanges or returns. We hadn’t even taken it off the property, but because my wife paid for it, the sale was final and she was not going to budge. She didn’t even bother to share any sympathies but was providing excuses for the furniture being that way and that we should have inspected it better. Just didn’t think I needed to move a 200lb hutch that’s against a wall with all the decorative items on it to make sure it doesn’t have holes in it, instead of trusting that something like that would be disclosed. Silly me, I now know better. Response to store owner: The issue I have is that 1) the location of the hole did not warrant it for a cord as it was behind a set of drawers, so it had been damaged and 2) the fact that this information was never disclosed and when we noticed it before the hutch was off property and the manner in which you (I’m assuming your the person who dealt with me) addressed that situation would never make us want to shop at your store. 3) lastly, the discount was because the piece had been sitting in your store for a period of time, not because it was damaged, so its misleading to say that it was already discounted because you had tried to sell it at a higher price just the week prior with the same damage on the back. Our issue from the beginning was how you handled and apparently continue to handle the situation and that’s why I wrote this so others would also be aware when shopping at your stores. You have some interesting pieces, but your type of stores have become a dime a dozen and what sets the good ones apart is customer service. In this instance yours was way below what I would have expected.
7 years ago (27-09-2017)
Red Poppy Pickin is the best around! They are very diverse with their Artisans and products! Beth competitive pricing! Something for everyone! They offer layaway and delivery! Staff is always willing to assist with your decorating projects! They make you feel welcome from the time you step in the store! Definitely top notch shop!
7 years ago (24-09-2017)
RPP is an amazing store with a wonderful customer/family friendly experience. Both stores are filled with lots of new and unique items with phenomenal prices. Every time you walk in the door, you feel welcome and in awe at all of the beautiful treasures and home decor. It’s one of my favorite stores in Richmond with the most to offer!
7 years ago (24-09-2017)
Both locations of Red Poppy Pickin' are wonderful places to shop! Always a huge selection and friendly folks to help. In recent weeks, I have purchased three items of clothing and two jewelry sets. I get compliments every time I wear any of it! Best stores I know of that provide unique hand mades, new items, home decor and furniture. And the fact that it supports local artisans is a huge bonus. Check it out and I know you will love it as much as I do!
7 years ago (24-09-2017)
What a great place to shop! While building my new home, I have purchased so many beautiful items from Chelsea and her artisans!!! Chelsea and her staff are always so helpful and pleasant to deal with! It is a must see shop as well as her Hull Street location!!!
7 years ago (24-09-2017)
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