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Reviews, get directions and contact details for Red Wing

Red Wing

About

For the best work boots, including steel toe boots and other safety footwear, you can’t beat the selection at Red Wing Shoe Store in Pineville, NC.

Story

You wouldn’t hold up a bridge with inferior supports, would you? Since your feet hold up something just as dependent on good support, the process of purchasing the best work boots and other footwear should take proper consideration. At Red Wing Shoe Store, we strive to assist our customers with selecting steel toe boots, safety shoes or boots, work shoes, and other types of footwear, such as hunting and hiking boots, that will provide proper support. We also go the extra mile by having a nationally certified fitter to make sure the size is right for your feet while considering other factors such as your knees, arches, and hips. Come see why customers in Pineville, Charlotte, Huntersville, Matthews, Cornelius, Mint Hill and all of Mecklenburg County have come to trust Red Wing Shoe Store for brands such as Vasque, Irish Setter, Worx, and the Heritage Collection.

Address: 301 B North Polk St, Pineville, NC 28134, USA
Phone: (704) 889-7100
moc.liamg@gniwdererotseohs
State: North Carolina
City: Pineville
Zip Code: 28134


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 1:00 – 5:00 PM

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Reviews
I’ve never had such an awful experience! I went into the store knowing exactly what I needed: a work shoe for my son who’s in Tesla’s START program. My son sent me with a signed/approved discount form, which Cindy told me she “would not accept” because my son wasn’t physically present. I explained his work/school hours made it impossible for him to be there; however, with respect to Red Wing’s policy, I would pay the FULL PRICE cost of the shoes. Cindy disappeared in the back of the store - left me standing at the register for a solid 10 minutes while she went to retrieve the shoe I had requested. When she returned she continued to treat me with a negative attitude. I asked her what my son would need to do to process his Tesla discount, and she curtly answered me with, “bring the form back in and sign it”. I responded by telling her — again, that the form had already been signed by Tesla’s rep AND my son - and then I said, “I was warned about this store before coming in”. With that, she told me to “GET OUT, or I’m going to call the police!”. I asked her who she was, and she said “the manager” - and I said, “I want to speak with the owner of this franchise store”. Cindy again told me she was “calling the police” and huffed off to the back of the store. I have never had such a crazy encounter — ever. Cindy is a detriment to the Red Wing Shoe store business, and I will never solicit their services again.
7 years ago (29-01-2018)
Worst customer service experience I have ever had, both the manager and the middle aged man treated me as if I were an enemy. I had to exchange a pair of boots for size issues and it was as if I was the worst part of their day. Two weeks later the boot I bought that they had recommend became extremely uncomfortable. When I decided to return the boot for their 30-day unconditional comfort guarantee they would not allow it for the reason that I had exchanged a new boot once due to a size issue. I would recommend this store to someone who likes to be mistreated and treated as though they are trash.
7 years ago (10-02-2018)
Cindy went above and beyond!!! Phenomenal customer service!!! Great products! highly recommend this store !!They can special order heritage line!!!! They size you and can stretch their products!!! Very happy with my boots!! I wear them everyday for 8 plus hours!! Do your feet favor and buy redwings!
8 years ago (08-12-2017)
My boyfriend bought a pair of boots which were over 200 dollars and they were not comfortable on his feet so he took them back and they traded it for a new pair and the second pair were worse than the first. When he went to return the boot to get a refund we had Very bad customer service. All of the employees were very rude all three times we went into the store. Would not recommend this place to anyone! Definitely will not be going back!!!!
7 years ago (08-02-2018)
My boyfriend and I drove over 30 minutes to buy a pair of boots from this location just to catch attitude from who I’m guessing is the owner. She automatically assumed we were there to use her to get my boyfriend’s correct shoe size just to turn around and buy them on Amazon. She told us “we aren’t friendly with Amazon shoppers.” Being rude to Amazon shoppers=no sale for you! Big mistake!
8 years ago (18-11-2017)
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