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Reviews, get directions and contact details for REI

Story

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to outdoor adventure or a seasoned pro, we’re here to help with the gear, education and inspiration you need to #OptOutside.

Address: 766 E Big Beaver Rd, Troy, MI 48083, USA
Phone: (248) 689-4402
State: Michigan
Zip Code: 48083


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Reviews
My family and I had to stop by here to return a GoPro that we bought last year. We were grateful it was still under warranty so have no problem returning it. They didn't give us any running around on why we were returning it very thankful that they took it back without question. Every employee that I came in contact with was very nice and respectful.
8 years ago (09-12-2017)
Went to REI to look for a large tent to go camping with my 2 year old son, wife and I. I had a small tent from them and knowing how well designed it was I was willing to pay a bit extra for something well made. They had a tent I was interested in but we wanted to make sure it would be big enough and easy to set up. So I asked a salesman if we could set it up in store, after he looked around a while for a suitable location (it was a very big tent), he moved around some displays and set it up for us. There is not other store that would do this for a customer and while we could have likely spent much less on a Coleman tent or field and stream tent, we wouldn't have been able to see it setup in person and wouldn't get back dividends etc. This is why REI is a great store. They really help you make the right decision and have knowledgeable staff
8 years ago (08-07-2017)
The staff is attentive and friendly. I can always find great Christmas presents here.
8 years ago (09-12-2017)
Helpful and friendly staff. 3 stars for the inventory being low/gone for the things I specifically went there for. It wouldn't be so bad if I hadn't checked online first to make sure they these items were indeed in stock. But 2 out of the 5 items were completely gone. Bummer dude.
8 years ago (14-07-2017)
Great selection of high quality outdoor adventure gear. Staff are friendly and willing to help as well as provide great advice.
8 years ago (28-08-2017)
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