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Reviews, get directions and contact details for The Bike Factory

The Bike Factory

About

The Bike Factory is a cycling and sporting goods store serving a diverse range of multi-sport athletes.

Story

The Bike Factory is a cycling and sporting goods store serving a diverse range of multi-sport athletes.

Products

Bianchi, Catrike, Fuji, Haro, Jamis, Salsa, Camelbak, Giro, Louis Garneau, Endura, Cateye, Shimano, Sram, Banjo Brothers, Blackburn,Burley, Thule, Saris, Sanuk and much more...

Address: 1530 Troy Rd, Edwardsville, IL 62025, USA
Phone: (618) 659-8706
moc.yrotcafekibeht@adnama
State: Illinois
Zip Code: 62025


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Reviews
My wife and I have been a regular customer for quite some time here.I usually don't write any reviews, but I had a bad experience. I came in Sunday and bought a bike seat for my wife took it home and found out it was too big.came back Monday to Exchange it the guy behind the counter told me that there is a restocking fee OK even though it was never opened. But the new one cost less than the old one so I should have received a refund the guy said to me let's call it an even .I said no I need you to refund my money he said it's coming out of his lunch money. They just lost a good customer.
8 years ago (21-08-2017)
We are new to the area and have been in a few times. Once to just have our bikes checked out after we moved and a few times for supplies. Each time they have been very helpful and honest. I would recommend stopping in! It's great to have a local bike shop who looks out for its customers.
9 years ago (30-10-2016)
Best bike shop in Madison County.Alec is a very knowledgable mechanic!!!
8 years ago (15-06-2017)
Beware of buying bike parts in this store. You can't return any bike part you buy--no money returned, no store credit, no sympathy, no nothing. Having the receipt makes no difference. If the part is still in an unopened box; no difference. You bought it, you live with it. That attitude is enough to make me shop elsewhere.
9 years ago (25-08-2016)
Upstanding service and staff knowledgeable.
8 years ago (22-07-2017)
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