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Reviews, get directions and contact details for REI

Story

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to outdoor adventure or a seasoned pro, we’re here to help with the gear, education and inspiration you need to #OptOutside.

Address: 3000 184th St SW Ste 952, Lynnwood, WA 98037, USA
Phone: (425) 640-6200
State: Washington
City: Lynnwood
Zip Code: 98037


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM


related searches: REI Outlet, REI near me, REI camping, REI coupon, REI hours, REI app, REI careers, REI gift card
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Reviews
I had recently purchased some shoes online. The night I got them I. I noticed the size didn't fit. I return the shoes to a local store in the morning, and bought the correct size online. The shoes were worn before I received them. When I return the shoes to the store, the cashier questioned me 4 times asking me if I wore the shoes. I advised the cashier that I just got the shoes last night and they came like that. He corrected me every time and advised me that the shoes weren't sent out like that. After pleading my case the cashier took the shoes back. The shoes I ordered the second time we're just as worn. I felt extremely disrespected and uncomfortable when returning the shoes.That was my first and last time shopping at REI
7 years ago (15-03-2018)
What is not to love in every REI stores? NOTHING! Duh? So, what are you waiting for? Join the REI Coop! Lifetime membership is only $20! Enjoy great deals and help support the outdoors!
7 years ago (21-10-2017)
Tiny and over priced. Anything on sale is meager AT BEST.
7 years ago (15-02-2018)
Clean and well organized place, however it's hard to tell the employees from shoppers. Overall atmosphere was very.... meh... They advertise they have all the brands you might be looking for, which is technically true, but the selection they have of those brands is very limited.
7 years ago (28-09-2017)
Not happy about the customer service at Alderwood store. I had great success finding a pair of walking shoes but did not realize till the next day that they had sold me two different sizes (one 1/2 size larger than the other) I phoned the store to see if they could send me the correct shoe but they told me I would have to come in to correct THEIR error. (They did take the time to check and did discover that they have the two other shoes at the store) I live over 400 miles from the store so that was not an option for me. I was told I could go to the nearest REI and they would correct their error. This means a drive of over 200 miles but it is more doable. This is not customer service.
7 years ago (02-09-2017)
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