Relax The Back

Reviews, get directions and contact details for Relax The Back

About

Relax The Back is the nation’s largest specialty retailer of products that relieve and prevent neck and back pain.

Story

Relax The Back is the nation’s largest specialty retailer of products that relieve and prevent back and neck pain. Our Thousand Oaks back store offers more than 300 items; from pillows and support cushions to elaborate massage chairs, ergonomic office products, Tempur-Pedic Mattresses and Zero Gravity recliners. When you visit, our trained, friendly staff is eager to share their knowledge on preventing and relieving back pain. Let us custom fit you for products that best meet your needs.

Address: 2897 Thousand Oaks Blvd, Thousand Oaks, CA 91362, USA

Phone: (805) 494-4091

Website

moc.liamtoh@sirjmap

State: California

City: Thousand Oaks

Zip Code: 91362

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

My brother and I visited the Thousand Oaks store for different reasons - he has swollen legs and I have severe sleep apnea, and was looking for a way to sit up in bed while sleeping. The salesman quickly greeted us, introduced himself as David, and asked what issues we had. Without pressuring us or guiding us to the priciest items in the store, he answered our questions and made a few recommendations; for me there was a four pillow combination designed for sleeping or watching TV in bed for $250, as well as other solutions costing much more. David impressed me because he actually suggested I try the less expensive items, rather than pushing me to buy the high dollar stuff, as most sales folks do. 
The products were extremely helpful (I bought the four pillow combo, while keeping the expensive recliner in mind for a future purchase.) I'm sure we'll be visiting David and his store again.

 8 years ago (12-04-2018)

Awesome support always helpful. Great options with their products.

 9 years ago (28-01-2018)

I had an issue with the piston in my $2800 chair that is under warranty for 5 years. After several calls to reach someone at the store , I was told I had to pay $20 for a new piston. They said I could replace it myself. I could not get the old piston out and was told by the store after a 3 week response time that my chair under warranty would cost $100 if they came out, or $50 if I brought the chair back to the store. The chair is very heavy and I bought for back problems so I was not happy with the service of the store in this case. I have not resolved this issue so I am still using the chair with the old bad piston lift.

 9 years ago (29-11-2017)

I own a very old, but very comfortable Relax The Back computer desk chair. Then one of the arm pads broke off. There was no serial number on the chair, but the staff worked tirelessly with me to find the right arm and pad to repair my chair. Now it is as good as new and as comfortable as ever!

 9 years ago (02-04-2017)

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