Remodel Works Bath & Kitchen

Reviews, get directions and contact details for Remodel Works Bath & Kitchen

Address: 12147 Kirkham Rd, Poway, CA 92064, USA

Phone: (858) 924-0115

Website

State: California

City: Poway

Zip Code: 92064

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

related searches: Remodel Works Poway, Kitchen and bath remodel San Diego, Home remodeling gallery, Bathroom remodel showroom San Diego, San Diego Remodel Works, Design and Remodeling, Home remodeling San Diego, Bathroom remodel showrooms near me

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Reviews

Remodel Works provided a high end product at a reasonable price.  Our design consultant, Steve Hellman was amazing to work with.  He listed to us and integrated all of our design ideas and concerns, while guiding us along, using his skills and expertise. Steve is detailed oriented which was crucial for our small kitchen in order to get every inch out of storage needs while freeing up circulation space for movement throughout the kitchen.

The showroom floor offered many styles and ideas for material selections.  We were able to put a pallet together quickly with Steve's guidance. The renderings and construction drawings were a tremendous help in visualizing the final product. Coming from an Architectural background, I was impressed with the quality, accuracy, and level of detail of the CAD files. Steve maintained contact during the construction phase and until project completion.

Lance Hawkins, our Sr Project Manager,  was extremely professional throughout the process and oversaw all vital phases of the schedule.  He checked in with us regularly to ensure our satisfaction and updated us on any progress or changes as needed.  He provided a  construction schedule that included daily activities and corresponding trades. Lance stuck to the schedule and completed our kitchen on the exact day as originally intended.  Absolutely unheard of for a kitchen remodel.

Some of the most important factors to us was the cleanliness, scheduling and organization of the day to day construction. The daily trades and subcontractors were all amazing people, respectful, and friendly.  Remodel Works maintains relationships with their workforce and contractors, thereby providing a professional service that can be counted on.  With two young children and a puppy in our house during this time, all workers completed a thorough cleanup on a daily basis.

 All costs were included and defined up front.  Upon a few occasions, demolition revealed the need for additional scope requirements such as wall insulation, baseboard changes, and plumbing line alterations for which Remodel Works took care of with no additional charge.

We couldn't be happier with the overall experience through design and construction, and the final product speaks for itself.  Quality materials, professional service, and good people that looked out for our best interest.   Remodel Works will most certainly be our first call for our next project.   Thank you much!!!

 9 years ago (17-01-2018)

Working with Remodel Works Bath & Kitchen was a pleasure.  The designer Steven, helped us greatly in designing the concept I had in my head.  He paid attention to details that I did not even think about and the design rendering looked amazing.  When construction was complete it looked even better, specifically our custom kitchen cabinets are amazing I could not have gotten these anywhere else.  Our project manager Nick, helped construction go as smoothly as possible, and his crew Chris G., Jose, Chris Z, were very courteous and did quality work inside of my home.  There were some unforeseen problems, which they could have charged me, but they dealt with those problems free of charge.  This is not a company that will go after you on change orders, their focus is on quality and keeping you, the customer, happy.  I had a great experience working with Remodel Works Bath & Kitchen and will use them again in the future.

 9 years ago (28-11-2017)

This company was nothing but a problem for me.  I had two bathrooms remodeled at the same time. A Master Bathroom and a Guest Bathroom. The designer Laura was unorganized, unprofessional, and incapable of measuring our space appropriately. Lance the project manager that is in charge of all project managers was also unable to do a good job with measuring when he and Laura came to the house to assess the area. It was not until we signed paperwork and had received our cad models that  Lance and Martin (who was our assigned project manager) came to the house for a meeting to meet the project manager and set up a schedule.  When they were in the Master Bathroom they both realized our measurement were off by 12 inches on a wall. They then discussed with us that the design was going to have to be redone.  They also pointed out a few more things about the design, like the mirror size being too small and the lighting being inefficient and that we would need one more can light.  Then our Guest Bathroom was assessed and we found that the doors were all opening in the wrong direction per the cad model. After going back to the drawing board to fix our problems our Project Manager and Designer continued disagree over our bathroom and put us in the middle having to make decisions that are a designer and a project managers job. It took us reaching out to the owners daughter in law Bianca to get things done. Our new design and cabinet was much smaller than anticipated but we had no choice we had already purchased the appliances (a large tub).  We could not take the tub back at this time and get a smaller one because it had taken so long to get to this spot (3 months).  We finally had new knobs picked out and cabinet sizes changed and agreed to move forward.  Martin our project manager promised several times that everything would turn out great this was a good company.  I will have to disagree with this.  We started construction and it went downhill from there. We had trash in our garage for three weeks, and a trailer (not a dumpster) with trash in our front yard completely full for over three weeks. It was a mess. Then as the work started our contractor in our Master Bathroom did not even know the dimensions of the framework for the tub and built it too big.  The workers also decided to talk bad about me while my husband was in the other room and he over heard them and when they realized he was there, they felt bad.  This is just unprofessional. Then when our painter came on the second day he brought his 5 year old daughter with him to my house.  I was now a daycare giving her water and putting the TV on for her.  I called the project manager and he said he would come to the house but he did not. This was a big problem we had throughout the project our project manager came every 3 days not checking on the work and then complaining when work was not being done efficiently. The tile workers would show up at 10 and leave at 2 with an hour lunch.  The project manager could not understand why our job was a week behind schedule. The downstairs bathroom also had problems.  The shower pan was ordered by the designer the wrong size. They had to move a wall to accommodate the pan size. We ended up with a swinging shower door which hit the wall because it had a towel bar on the outside.  If we kept this design our glass door would eventually crack. The company was not happy about this and tried to blame us.  After waiting  3 weeks, we finally got a sliding door. The only thing that is not fixed was a leaking hand held shower head. They say it is a faulty part but they have never checked it out they are assuming this without evidence.  I ordered a new part from the company and they still won't replace it or check to see if it needs replacing.  I would never recommend this company to anyone.  They are not worth the headache or the inability to simply measure correctly. As for the schedule they say they keep our two bathrooms were both behind two weeks.  Go elsewhere buyer beware.

 9 years ago (06-09-2017)

While the finished product is great, the process was difficult.  Remodel Works makes a big deal about their Timeline Schedule.  Unfortunately, when a worker or a subcontractor does not show up for a few, or TEN appointments, that schedule is out the window and apparently there is nothing RW can do!  And they will not compensate you in any way because time delay is not covered in their contract.  So be watchful and be prepared for how much delay you can tolerate.

 9 years ago (09-10-2017)

Remodel Works did an amazing job with our kitchen remodel! Our designer, Steve, made some great improvements with the layout of the kitchen. He really listened to what we wanted and came up with a beautiful kitchen we love!  Nick was our project manager and did a wonderful job organizing the project. He managed every detail and made sure everything stayed on schedule. Overall, we are extremely happy with our new kitchen and would definitely recommend Remodel Works for anyone considering remodeling their home. 

 9 years ago (30-04-2017)

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Remodel Works Bath & Kitchen

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