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Richmond City Sheriff's Office

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Richmond City Sheriff's Office

About

The Richmond City Sheriff’s Office is one of the largest sheriff’s offices in the Commonwealth with nearly 500 sworn and civilian staff members.

Address: 1701 Fairfield Way, Richmond, VA 23223, USA
Phone: (804) 646-4464
State: Virginia
City: Richmond
Zip Code: 23223


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Reviews
This facility is complete trash! First of all what was the purpose of rebuilding it, if there was no intention to change the staff or procedures. They are rude, unprofessional, and unorganized! And honestly they should be ashamed of themselves. I called up there to get some information and the women who answered the phone was nasty! If you don't want your job that is not my issue. Quite honestly it feels like they don't want to help or don't care because it's just an "inmate" right? Put it like this if you have a loved one there just know they'll treat you just like you should be locked up too.
8 years ago (11-12-2017)
Richmond city jail is awful ! The officers are disrespectful to the visitors & very unprofessional. I called one day to get some information about an inmate & instantly when the officer answered the phone she was rude, before I could finish my last sentence and say thank you she had hung the phone up in my face. Instead of working on how the jail looks how about trainging the Officer to be more polite to visitors.
8 years ago (29-11-2017)
I am a professional visitor to the jail and my comments are from that perspective. PROS * The new facility (finished around 2014) is great! Parking is easy, security rules are reasonable, they now have a well designed full-contact visitation area with adequately private rooms and appropriate safety measures, and occasionally the city's free wifi can be reached just enough to conduct essential business like looking up info in the online court's database. * This jail is in a city and that does come with a different attitude from the staff as compared to jails in the more rural jurisdictions, but I find most staff to be pleasant, friendly, and responsive. The jail no longer has blackout periods for visits during the work day which is a vast improvement from the pro visitation policy at the old facility. * The new medical staff contractor has been more responsive to request for information, and to receiving information back about inmates. Since this transition, the jail seems much more committed to the active treatment of mental illness, which alas is rampant in a jail that houses largely indigent city dwellers. THE BIG CON FOR PROFESSIONALS The delay between requesting an inmate and receiving him or her in the visitation room is incredibly variable, and unquestionably averages far longer than *any* jail I deal with -- and I travel to most ares of the state, including the large jails in Tidewater. If you get your inmate within 10 minutes you're lucky; 20 minutes is more common, and expect another 20 minute delay between each inmate; and once I waited 1'20"! I am constantly having to ask the deputy at the podium to call up to the unit again and re-request for the inmate to be sent down, so much so that in Richmond I actually set a 10 minute timer on my computer to prompt me to keep asking. Their slow pace means a professional needs to plan for a lot of extra slack time to get any business done at the jail. If you are billing by the hour, it means the client is paying for dead time which is really unfortunate. If this problem were fixed I would give this jail a much higher rating.
9 years ago (16-11-2016)
One of 15 jails that had death rates more than double the last available national average, which is 135 deaths a year per 100,000 inmates. Here are the top 10, in alphabetical order. 3 are in Virginia. Charles County Detention Center (La Plata, Maryland) Delaware County Jail (Delaware, Ohio) Floyd County Jail (Rome, Georgia) Hampton Roads Regional Jail (Portsmouth, Virginia) * Imperial County Jail (El Centro, California) Pinal County Jail (Florence, Arizona) * Richmond City Jail (Richmond, Virginia) * Roanoke City Jail (Roanoke, Virginia) * St. Louis County Justice Center (Clayton, Missouri) Warren County Regional Jail (Bowling Green, Kentucky)
9 years ago (16-12-2016)
The staff never can agree on procedures and they are very egotistical, rude, and uninformative....the food is grade z, health care and concern is bottom priority...the list goes on....#freeMe
9 years ago (24-04-2016)
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