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Reviews, get directions and contact details for Rick Hendrick Chevrolet of Buford

Rick Hendrick Chevrolet of Buford

About

Rick Hendrick Chevrolet is a “World Class” Sales and Service center supporting the greater Northeast Georgia area.

Story

Rick Hendrick Chevrolet is a “World Class” Sales and Service center supporting the greater Northeast Georgia area. We are North Georgia’s newest General Motors dealer. Our dealership is a state of the art facility with an upscale sales department, large general service division, a Quick Lube Center, and adjacent collision center. As a member of the Hendrick Automotive Group, we belong to one of the largest and most successful dealer groups in the country.
As with any Hendrick dealership, we are committed to you, our customer. Our business philosophy is built around what we call the “Hendrick Advantage”. Our mission is to provide our customers with a dealer experience that is second to none through teamwork, trust and respect, a commitment to customer enthusiasm and accountability at all levels of our business. We are driven for continuous improvement in every facet of our operations and your experience with us will be more of a relationship rather than a transaction. That’s the Hendrick Advantage!
We are located just 5 miles west of the Mall of Georgia convenient to Interstate 85 and 985.
To locate your nearest Georgia Chevrolet Dealer visit http://www.chevroletga.com/

Address: 4490 S Lee St, Buford, GA 30518, USA
Phone: (678) 394-3117
State: Georgia
Zip Code: 30518


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Reviews
Brandon Smith was very professional, polite and knowledgeable. He was very patient with us when we tried contacting our insurance company about car buying service or other interest rates. He did not try to oversell us a car. He took his time explaining everything to us. He made sure we were totally comfortable with our purchase. He gave us a tour of dealership to ensure that we know where to go for services to our vehicle. His sense of humor made our visit very pleasant. Thank you Brandon, we love our new SUV.
7 years ago (13-07-2017)
Potential returning customer: I also had Brandon Smith, and he does a great job. The sales-manager (?) --person who brings out the number sheet-- was horrible. Gave an estimated number before-hand with a little down payment, and she DOUBLED the number and calmly ask which will works better. I remarked this paperwork was absurd and not what i had ask for. Remarking that they were under-pricing their own vehicle i got from them with less than 20000 miles by 5000 dollars. Why waste time, respect a returning customer with Chevy loyalty. Bring out the real numbers first or at least close to bargain with. Brandon was so helpful and knew how to respect a customer unlike this lady was acting. I am unable to believe the commercials where they announce we make all kinds of deals happen, they are ripping people off! An increase in vehicle to purchase means a better way to start negotiating not throwing the book at you. Highest remarks to Brandon on how to listen to a customer and wanting to make a deal, from that point forward out of his hands and it went down hill. Maybe the lady could have ask for more details or did I have any wiggle room on price, inappropiate and unnecessary. Never again to this dealership.
7 years ago (15-07-2017)
My whole experience of buying a car at Rick Hendrick Chevrolet in Buford was fabulous. We walked in and the service desk directed us to the sales associate, Matt West. He gave us a tour and walked us through a few vehicles we were interested in buying. Matt proved himself to be very knowledgeable about used and new trucks alike. Whatever questions we had, he was able to answer without hesitation. Highly recommend to ask for him if you feel like buying a used or even a new vehicle. We are so happy with our brand new 2017 Silverado! Thank you everyone who helped us at Rick Hendrick Chevrolet!
7 years ago (06-07-2017)
I came in today just for a simple oil change and car wash. My fiance and I were immediately attended to by Marcus Wilkerson. I wanted to say this employee not only made us feel comfortable but also gave me the feeling that the company does care for their clients. This location has great service and this employee needs to be recognized for his professionalism.
7 years ago (27-07-2017)
Purchased a 2015 Toyota 4Runner from Rick Hendrick Sandy Springs. I also purchased a maintenance package with the understanding that it was through Toyota and I could have my car serviced at the dealership. Turns out it was through Rick Hendrick and I can only get my car serviced through them. The closest location is an hour away so I have to plan my day around it. Even though I always make an appointment, the average wait for an oil change and tire rotation is 2 hours. Your time is precious so don't spend it here.
7 years ago (27-07-2017)
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