Rite Aid

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Address: 2532 E 3rd St, Dayton, OH 45403, USA

Phone: (937) 258-8101

Website

State: Ohio

Zip Code: 45403

Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info

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Reviews

A great pharmacy.   I have been with the pharmacy people for over 30 years.  They started on Troy Street and I have followed the pharmacists to East 3rd Street.  VERY Polite and helpful.

 7 years ago (03-02-2018)

The staff at this pharmacy rite aid east third St east Dayton  are the most rude unprofessional pharmacy I have ever been to.  I have to go here while I live in this area which will only be a few more months.  Do to no car no transportation.  They are right up the street. Very unfortunate.  There is one person there that is kind and the rest look at you like you have ruined there life coming to get your meds.  I can't believe management let's this happen.  Sickening

 8 years ago (03-11-2017)

Rite aid is an overpriced store to begin with, most all of the employees are rude and inconsiderate at this location. You would think that since the employees are so rude and have chased most of the customers away from this location that you could at least get in and out if this store quickly because there are no other customers, not so! You will often stand at the register and wait five or ten minutes for a rude cashier to show up and let you know what an inconvenience it is to process your order. I do not recommend this store for anything.

 8 years ago (30-09-2017)

Do not use this pharmacy. Ever. I normally don't find bad reviews particularly believable or helpful but avoid this pharmacy if at all possible. I've never had a good experience with this rite aid. They've given me the wrong medication dosage, they've withheld giving me my medication for days on end as I had to wait for their unnecessarily long and cumbersome insurance review process. I always get a different answer depending on who I talk to and I'm always made to feel like I'm bothering the staff when I dare ask a question about anything. I gave them a chance I really did. Never again.

 8 years ago (21-03-2017)

I am writing this message to complain about the EXTREMELY POOR customer service at the Rite Aid located at 2536 E 3rd Street, Dayton, OH. I have had multiple issues with this pharmacy mainly because they do not inform their customers if their prescriptions are ready! In the past I've had to make multiple trips just to get my prescriptions! 

On Friday May 3, 2016 I called the pharmacy to make sure my refill was ready, it was not and the representative (who didn't identify herself) stated it would be ready in 30 minutes. I told her I would pick the prescription up after work, she said ok it would be ready. I wasn't able to get to the pharmacy Friday, but went Saturday May 4, 2016 around 6pm. The representative then told me, "we didn't have it so we had to order it." I said, well no one called me to tell me. The representative then shrugged her shoulders and said well I wasn't here yesterday. Her only assistance was to tell me I could call the other Rite Aid pharmacy's in Dayton, OH to see if they had the medication and they could fill it. Then she went on to tell me all the pharmacy's are connected and are closed but I could call anyway. My spouse then spoke up and asked her since they are all connected can't she call or look it up. She was very reluctant and acted as if we were inconveniencing her! She walked away for maybe 1 minute and came back to tell us the only location that has it is the Linden location but they are closed. With am attitude she said, but you can go there in the morning and get it. 

I will NEVER use Rite Aid for anything again! The customer service was deplorable at the pharmacy and you would think she would work for the customer not continue to inconvenience me! I was inconvenienced by having to call to have to tell them to process my refill, then being misinformed that it would be ready and it was not. I was further inconvenienced by no one having the courtesy to call and inform me that my prescription had to be ordered and wouldn't be ready until the following week! But her attitude and lack of concern was the most disgusting part of my experience! I will not be referring anyone to go to this pharmacy, I will also be reporting this incident to my insurance, and any other social media sites because this CANNOT continue!

 9 years ago (05-06-2016)

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