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River City Animal Hospital

  1. Idaho
  2. Idaho Veterinary Care

Reviews, get directions and contact details for River City Animal Hospital

Address: 310 N Herborn Pl, Post Falls, ID 83854, USA
Phone: (208) 777-9178
State: Idaho
City: Post Falls
Zip Code: 83854


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info
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Reviews
I can't give this place enough stars. Dr Luce and his staff are remarkably the best. He's a no bs kind of guy but relays all options on the table. And he's not about the money. They start with the easiest test then go from there depending on what's going on of course. Iv dealt with 2 of my labs passing in the last few years and he's been amazing. Both of 14yrs thanks to him. Hats off to you and your staff Doc.
7 years ago (17-02-2018)
Money making machine. Called to take my dog in for a swollen cheek. Told no available appointments but would "squeeze" us in for a premium charge emergency visit. Amazing how they have time when there is extra $ involved. So took that appt at double the regular office visit. Given antibiotics for a week. Swelling improving and mostly gone but not completely. Called at 9:00 am for a refill of antibiotics. Was told the doctor will review my request and will call me back. No call back by 4:30 p.m. Called them again. Was told I will hear back by 6:00 p.m. No call back. Finally, get a call at 10:00 am following morning from the office girl. Told I have to bring dog back in for a recheck. Asked if she would they ask doctor to reconsider the request for a refill and if that refill doesn't work 100% then I will return for an office visit. Office girl tells me in a very snotty tone "No, I will not ask him". Really? You will not ask him? Who does she think she is to talk to a customer like that? I was not asking for a controlled substance and what I was suggesting was not unreasonable. After a few words to her I hung up on her and like magic the vet then has a moment to spare from his busy day to call me back. Upon hearing I was unhappy he says conversation over. LOL! What a joke. Professional - not! A true professional would follow up on the patient and want to discuss the patient and hear about how the patient was progressing, not leave it up to some office clerk to just make another appointment. They obviously don't want to help the animal unless they can get that extra $ bump from an office visit that really isn't necessary. Pretty poor way to handle a repeat client. Good bye River City.
7 years ago (20-02-2018)
This is the only place we will take our pets. They treat them like they were their own, give great advice and love the girls upfront too!!
7 years ago (06-03-2018)
Took my new puppy for a vet visit at RC Animal Clinic for the first time. He was terrified of everything at that time, but everyone who worked there were so great with him!! And the veterinarian was very nice and knowledgeable.
7 years ago (01-02-2018)
They will Nickle and dime you- we do not have a lot of options in the area. Your dog is sick and will see the dog- but if you want the sickness diagnosed, additional fee, and then if there diagnosis is wrong right there another fee for another diagnosis- they sounds legitimate?! Not at all. Or you take your dogs in to get diagnosed and set up the appt and they tell you when you are there well we don’t have time to do a proper diagnosis but if you want to come back and pay another vet fee we can diagnosis then. Seems to have turned into a pyramid scheme vet place. DO NOT USE!!!!!!
7 years ago (23-01-2018)
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