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Riverside Medical Group

  1. New Jersey
  2. Secaucus Health

Reviews, get directions and contact details for Riverside Medical Group

Riverside Medical Group
Address: 714 10th St, Secaucus, NJ 07094, USA
Phone: (201) 865-2050
State: New Jersey
Zip Code: 07094


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Reviews
Riverside medical group is a prime example of what health care should look like in this country. Excellent hours and every single doctor there is down to earth and takes care of your problems like its their own. I have never experience a bad visit at this place. Staff is always smiling and gives you a great reception. I have been to many office in the state but I'm glad to say my search ends at Riverside medical group. I would recommend this place to anyone !
9 years ago (30-12-2017)
On 1/15/2018 I visited Riverside Pediatrics with my son around 9pm or so. My wife and I love the place because they're convenient and open late! Basically, we visited them sometime around December of 2017 for a "Well Visit" In which i was charged an accidental copay (which was said would be credited towards the next visit and noted). So here we are on the next visit. The young lady in charge of the billing at the time called the night Manager "Suzie"Because she said there was no notes stating that our copay would be credited towards the next visit. Suzie Arrives, I explain to her the situation and Suzie begins to get an attitude saying there's basically nothing they can do (At this point it's not about the minor copay, It's about not being taking advantage of and trusting in my sons medical staff to make those notations like they promised). I specifically remember the black lady that works at the billing desk saying that she would make the notations and not to worry. So when we spoke yesterday, she said that her signature wasn't on the file of her last opening it. If this is the case, then i'm at the point where i may have a lawyer look into any misconduct/forgery being performed with any of my sons documents. To wrap things up, Not only was Suzie EXTREMELY nasty and unprofessional (I don't want to visit,or see her again) The black lady that works at billing didn't document the files correct and it leads me to believe that she falsified some paperwork because she made the mistake of saying it was a "sick visit" when it wasn't. I'm pissed at some of the staff and will indefinitely seek the next steps.
9 years ago (16-01-2018)
The wait times are unbearable. We wait an hour before they even called us up to registered. We didn't bother to register and left. Other parents in the waiting room were saying that they had been there for an hour and half to two hours one parent claimed to have been waiting for two and half hours. The waiting room was overcrowded. The first half hour we were there, I had to stand. In fact several parents were standing giving up seats to sick children. Our regular pediatrician office was closed and they sent us here. We will never come back.
9 years ago (15-12-2017)
I’ve been coming here since I was born, and throughout the years, their services and care have just gone downhill as they began to expand. It’s sad how little the doctors here care and don’t show compassion for their work, as an aspiring physician’s assistant myself. The wait times are unbearable, even with an appointment. With or without one, you’re guaranteed a minimal 1 hour wait time WHILE you’re in the treatment room. I’ve had numerous occasions where it is not busy, and I’ve waited almost 2 hours before the doctor came into my treatment room, only to falsely diagnose me, and I would have to find other ways to treat myself. All I needed was prescribed cough medicine, as I’ve informed the doctor when she came into my room, and have been sitting here for over an hour with an obvious cough, no throat pain, no fever, no body ache, and they still want to test me for strep. The test has been done for 40 minutes, and I’m still waiting for the doctor to return to the room. I’ve had enough, as this is unacceptable service for a place that should be caring, and considerate of an other’s time. I’ve decided after this visit, to begin going to another doctor. Sorry riverside, but you’re just not the same anymore.
9 years ago (17-01-2018)
As a Healthcare professional, there is no place I’d rather bring my family - both Pediatrics and Internal Medicine then Riverside! They treat your family as if it’s their own and are always there when you need them the most. Thank you to the Riverside staff and medical doctors for many great years of taking care of my family and myself.
9 years ago (27-12-2017)
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