Riverview Behavioral Health Hospital

Reviews, get directions and contact details for Riverview Behavioral Health Hospital

Address: 701 Arkansas Blvd, Texarkana, AR 71854, USA

Phone: (870) 445-6690

Website

State: Arkansas

Zip Code: 71854

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: Riverview Behavioral Health Hospital reviews, Riverview Hospital, Riverview Arkansas, Texarkana mental health services, southwest mental health texarkana, ar, Inpatient mental health facilities in Arkansas for adults, Mental hospital near me, Millcreek Behavioral Health

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Reviews

Now, just so we are clear, not everyone is a jerk. There are some good people, but many times they have their hands tied.

I was first put on the adult Mental Ward side. I have high anxiety, I'm bi-polar with deep depression, I have PTSD, and borderline personality disorder. 
On top of that a have several health issues like diabetes, breathing issues, migraine, night allergies, and fibromyalgia, plus I need a diet consistent with a gastric bypass. 

When I came into Riverview, I was still shaky from the night before. I took extra meds and was considered suicidal. The meds were not totally out of my system when you got there, so I was dizzy and walking was difficult. 
I was told that I would have to use a wheelchair, because walkers (which I had mine in the car) were not allowed. 

They could not find me a regular wheelchair,  so they put me in one that all four wheels were of equal size. Someone had to push me - oh, but wait that is against the rules, for anyone especially staff to push a wheelchair - so instead I had to try with my short legs to get around. It was very difficult, and no one seamed to care.
But because of the style of the wheelchair, it made it a safety hazard. 

I fell backwards twice in this chair, bouncing my head off the cement outside and and few hours later the floor inside.

Now you would figure that an incident report would be made, I would be taken to a hospital or medical clinic. And that I would be put in a regular wheelchair right away. NO DID NOT HAPPEN.

During the days I spent in that unit I was not give all my medication, because "they didn't carry that one. A special order would have to be placed, I leave a message for the doctor."

I guess he never received the message or didn't care.

On the second to the last day they just realized that I need my sinus spray and my inhaler! The nurse asked if I brought it with me!

On my last day they finally ok'ed migraine medication as needed, till then I was getting Ibuprofen. 

So let's see, I covered my medication fiasco, my accident fiasco, now I'll talk about the food and snacks, then the major problem with the ward.

FOOD, worse ever tasted. My special diet that since the first day, I had a consult with the dietician and was assured everything would run smoothly. My last maybe 3 days it ran better. Before that it was you eat your food or go hungry.

The adult mental health ward.  While the majority of the patients were there trying to learn coping skills, there were several that were violent and/or just not capable of being reached. 
There were a lot of fighting and arguments. I was in a constant state of anxiety and just plain scared. 

Due to my husband's being on top of things and threatening to report them.

I was passed to the adult Rehab unit. Now it was a much more calming unit. Until they moved a male, with a giant chip on his shoulders, that caused so much problems that I had 4 panic attacks. Once again I did not feel safe. 

You would think that if they were really trying to help you, they would have a place for those that really want the help in a safe environment, they would separate them from the trouble makers.

The violence was never met with a punishment,  they were just rewarded by going ahead and letting them have their way. There are solitary rooms that are never used.

 7 years ago (05-02-2018)

it was the perfect facility for me ever in my life staff was being nice and kind thats until u get into trouble so don't try to blame it on the staff or facility its the way your kid act when he came to the facility and the way he come out and the staff like MR.Kenneth Singleton tried everything and the kids wouldn't listen to him and nothing he had to say and there's more than one kid there its not just your kid they got to keep the other kids in order also hey gotta try and watch all they could not just yours so remember this paragraph .........................THANK YOU

 7 years ago (08-12-2017)

Horrible place!! When someone is mentally ill they cannot be responsible for their care yet the staff is so uncooperative with the families they make it impossible for the patient's to get the help they need to get better. The patients act like they are scared to talk to you when you visit. Totally useless for all involved. We never gave them any information about our family member or any history on her. How is that beneficial for anyone? Don't waste your time or money there!!

 8 years ago (30-04-2017)

Very unprofessional do not take a family member here! They don't care about your well being

 7 years ago (30-11-2017)

This place is like a jail! Do not go to this place! They deal mostly with children and teens and the staff treat the adults just like they treat angry, rebellious teenagers and kids. 
Abandon hope all who enter here. 

There's only a few good people on staff, the rest are horribly disrespectful and very negligent. They have faulty equipment and broken security doors. The cafeteria serves awful food and there's black mold in the cafeteria vents.

A friend I made inside broke her wrist and the staff were rude, disrespectful and negligent to her and her injury.
They expect to be respected yet do nothing to earn respect! If you're placed here be prepared to be ignored, talked down to, and treated like you're back in elementary school.

With complete seriousness;  May God have mercy on those in Riverview...

 8 years ago (23-12-2016)

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Riverview Behavioral Health Hospital

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