Robinson & Hoover

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Address: 119 N Robinson Ave #1000, Oklahoma City, OK 73102, USA

Phone: (405) 232-6464

Website

State: Oklahoma

Zip Code: 73102

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Reviews

A bill that would have cost me $871.92 if I had known about it will end up costing about $1700 maybe a little more by the time it’s all paid off. It just seems like no matter what I pay towards paying it off, I just owe more and more and more. I didn’t realize my medical insurance didn’t pay it because they should have and I’m horrible at keeping up with that stuff, that is with Insurance EOBs, so of course too long had passed for the Insurance to pay. The fees are for court fees, which I never protested that I owed the bill, and then there is also the interest charges that they charge you for owing the bill until it’s paid off. So the interest fees just keep coming. So, not only do they get to collect a fee from the company that the bill is from, but they also get to collect attorney fees, court costs (which I didn’t go to court because I called before the court date and agreed that I owed the money and agreed to a payment plan, but I still have to pay court costs) and continuing interest on the bill. It’s almost like having to pay off a horrible loan shark. And I know some people may think I’m only complaining because I have to pay them and that’s why I think they’re horrible, but it’s not. I was a single mom for a long time and supported my 3 children on $12.50/hr working as a medical assistant for a physician, I don’t know how I did it but I did. Since then, I have got my Bachelors degree and I am an RN trying desperately to fix the bills that I had to let go because it was either pay my rent and feed my children or pay the bills, such as doctor bills and so forth. As I’m trying to fix my credit and pay those outstanding bills,I have come across many debt collectors who have been great to deal with and I have not yet come across any that I have had to basically pay 2x what I originally owed. I’m sorry that the bill wasn’t paid in time and unfortunately the bill was really old (like 6yrs old), but that’s no excuse for robbing a person. And hopefully one day soon I can be done paying.

 8 years ago (23-11-2017)

I believe they have treated me with respect, and they are working with me to help pay a debt off, and they are ever nice over the phone any questions I have had, they have helped me to there best ability.

 8 years ago (31-10-2017)

If I could rate this firm in negative stars I would. I spoke personally with Robinson and he was very unprofessional and rude. I would go on and on about all of the inappropriate things he said, but I don't have that kind of time on my hands. I will say this, if someone were to ask me if they should pay their debt to this firm I would tell them in my opinion, just forget it and file bankruptcy. This option would be easier, help get a clean slate to their credit and not have to deal with this firm. If bankruptcy is not an option, make sure you record each phone call, (if anyone returns your phone call) let them know you are recording it before you say anything else, and have all paperwork, email and all transactions saved from any contact with this company!

 8 years ago (18-05-2017)

I live under a Corporation that hired this firm.  I have been helping another stockholder to reconcile his debt through this collection attorney office with Zero satisfaction from them.  Everything I have done has been in an extremely timely manner with complete politeness, consideration, and professionalism.  The person I have been assisting has had his debt paid for almost an entire month now.  My corporation has not heard a word about this pay off from Robinson, Hoover, and Fudge at all.  They have had the pay off in their position but have been sitting on it for no good reason.  I was promised a receipt of the pay off for the last few weeks which has yet to come.  I am now taking steps to file complaints with the corporation representing me through these attorneys, the state attorney generals office, and the BBB.  I feel that these collection attorneys are doing my corporation and those trying to get their debt straight a disservice.  I would not be inclined to recommend hiring them.

 8 years ago (24-01-2017)

Not helpful. Dodged questions. Robinson became very agitated that I mentioned the way the handled business felt criminal. Kept accusing me of calling them criminals, then proceeded to start citing Oklahoma laws. When I told them I was never served notice of the suit, he called me a liar and then described a person they had on video that was not even remotely close to me. When he realized this, he shut down and refused to speak on anything else. He did give some good advice though, if you know that you are being sued by them, immediately contact a lawyer, because they will withhold information that will end up costing more money.

 8 years ago (18-05-2017)

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