Rockaway Piano Music Store

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Address: 1745 NJ-10, Morris Plains, NJ 07950, USA

Phone: (973) 984-8800

Website

State: New Jersey

Zip Code: 07950

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Reviews

We had a really good experience at Rockaway Piano. We were looking for a Yamaha electronic piano... After reading some store reviews (some comparing the process to buying a car), and doing some online homework, we were happy to find a store that wasn't pushy or sleazy. And they not only had the full range of Yamaha models to choose from, but they actually knew about them all.

Brent was our salesman, and he was very helpful: he answered all our questions, let me sit and play every model in the category to really understand the differences, and didn't hover or push.  He said he was there merely to instruct and inform us, and he did exactly that- and did so extremely well.

We returned after three visits to make the purchase with Andy, the owner. He, too, was very professional and the transaction (including financing the purchase) went quickly and smoothly. They did something interesting and very smart - they gave us the serial number upon purchase,  took the new boxed piano out of its box in the warehouse, put it together, loaded it with all the included music downloads, then tested it before delivery. We thought this was a terrific bit of customer service, to do all of this for us. And to top it off, they very generously added some additional music downloads they thought we'd like.

All in all,  we highly recommend going to Rockaway Piano- they have an extensive inventory of acoustic and electronic pianos, good sales staff, a good selection of sheet music, AND they offer lessons. One stop shopping!

 10 years ago (23-02-2016)

Stopped in Rockaway Piano and Music Store to compare different piano types and learn what I could regarding grand and upright piano's to help me make a purchase decision.  The store owner,  Andy, was very informative.  Andy took time to explain technical aspects and important features of the various piano's in the store.  There was no sales push or hard sell effort of any kind.  I went to several other piano stores looking at piano's of all major brands with price ranges from $8,000 through $50,000 plus. I wanted to see, feel and hear the differences.   I compared sound, touch, finish, manufacturer reputation, and value.  I quickly found, only Andy of Rockaway Piano Music Store took the time and had the expertise to clearly discuss the many technical questions I had regrading the specific piano action, registration, manufacture methods, wood processing and more. Other stores pushed manufacturer highlights and manufacturer advertised features but the sales personnel were not familiar with many details.  

My music teacher introduced me to very high end Steinway International restoration expert for some hands-on experienced advice with no sales motivation.  After a short introduction and discussion of my needs, I was surprised to be told by the piano restoration expert to go to visit Andy at Rockaway Piano and Music.  The expert told me Andy would sell me a piano which would meet my needs at a fair price and he would stand behind his product for customer satisfaction.  The piano expert had done some business with many or the music stores in the area and was very familiar with the other brands, products, features and issues.  The expert without input from me had confirmed what I had discovered regrading the Rockaway Piano and Music Store.

I purchased a new Yamaha U3 Silent Piano from Rockaway Piano Music Store with an adjustable artist bench.  Delivery was as scheduled and the first in home tuning has just been completed all as agreed at the time of purchase.  

Before shopping for a piano I read and followed the advice provided in "The Piano Book" by Larry Fine".  I am a retired engineer and purchased this piano to begin a new learning experience. Larry Fine provided me with a clear understanding of the unique aspects to be considered in making a piano purchase.  Andy of Rockaway Piano and Music Store made taking the first step in my new musical journey a pleasure.

 10 years ago (28-10-2015)

Best piano dealer 

 8 years ago (08-03-2017)

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Rockaway Piano Music Store

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