Roe Aquarium & Pet Co

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About

If you have questions, please call the store during business hours. 309.788.7153. They will not be answered on here bc it is rarely checked. Thanks.

Address: 4422 11th St, Rock Island, IL 61201, USA

Phone: (309) 788-7153

Website

State: Illinois

Zip Code: 61201

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Reviews

Very helpful. My beta got very sick and we took him in there for advice. Turns out he was too far gone, they put him peacefully to rest. Very nice people.

 7 years ago (24-06-2017)

I came here to buy a fish tank and everything to go with it for my son. But after a while of being in the store with them consistently walking by like they didn't see me, I walked straight out. I walked to the counter to ask for help to get it off the shelf and every nice outfit was assisted but me. I waited my turn for a while. Each time it was my turn, it never failed. Someone else was more important. The "I don't see you" game. I'm reasonable but that was crazy. I was looking to make a huge purchase. I was in my work clothes and not as "pretty" as usual, but not bad. They totally blew it. I came in with high spirits. They assisted everyone else with way smaller purchases bc of appearance-very obvious. No recommendation from me. They lost good money that day. Tuskee's made their $500 plus. And provided excellent service in the process. I guess Tuskee's understand not to judge a customer's potential purchase by their appearance. Customer Service 101: Acknowledge your customers regardless of how many are present. Tuskee's made up for all Roe's small purchases that afternoon by simply not judging. 

 7 years ago (23-07-2017)

I bought fish from another fish store that ended up very sick, and I didn't know how to retreat them. The staff directed me and helped me in EVERY step if the way. They're all very knowledgeable and friendly, and they genuinely care about the hobby! Love love love this store!

 8 years ago (26-04-2017)

Very knowledgeable, helpful, they actually quarantine their fish before selling them.  Nice selection of freshwater fish and plants.

 8 years ago (16-06-2017)

The owner is an extremely knowledgeable and nice guy.  This is by far the best fish store around.  He remembers me when I come in and even remembers most of the fish I already have.  

He'll tell you exactly what fish are compatible and what the best setup for your tank is.

 8 years ago (31-12-2016)

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