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Reviews, get directions and contact details for Rosati's Pizza of Carol Stream on Hiawatha

Address: 161 Hiawatha Dr, Carol Stream, IL 60188, USA
Phone: (630) 653-9009
State: Illinois
Zip Code: 60188


Opening Hours

Monday: 10:00 AM – 12:00 AM
Tuesday: 10:00 AM – 12:00 AM
Wednesday: 10:00 AM – 12:00 AM
Thursday: 10:00 AM – 12:00 AM
Friday: 10:00 AM – 1:00 AM
Saturday: 10:00 AM – 1:00 AM
Sunday: 10:00 AM – 12:00 AM


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Reviews
I have been coming here for pizza for Years. I know most of the managers on duty. I'm sad to say I need to find a new pizza joint. Over the last year the quality and size of the pizza has dramatically changed first the pizza used to be huge and now it's not as big anymore. The quality is not there anymore. I don't know what ingredients you guys have change but please go back to the previous ones. Your prices have dramatically gone up and I ask the manager on duty why. He told me the cheese had gone up everytime I go there the price has gone up by a dollar. The last time I went there there was a young kid at the register with an attitude like he's doing me a favor by giving me a pizza. What happens to customers service. I used to buy pizza every week but with attitude i stopped.sad to see this place go down the toilet.
7 years ago (01-01-2018)
If you are looking for over priced pizza that takes almost 3 hours for delivery, order here. Pizza is decent, at best, but the service is below average, to say the least. We will be ordering from elsewhere, and I recommend you do the same.
7 years ago (26-01-2018)
Food is decent enough, but service could be better. The girl who works up front is SUPER nice, and I would give an extra star if she had been the person I dealt with today. The man who rang me up today was a little rude. I ordered a slice of pizza with a side of ranch...he rang me up, basically shoved the triangular box of pizza toward me, and when I asked about the ranch, he said "it's $0.60." I had already paid, I said "I'm not paying again, for $0.60. No one else ever charges for it." He just goes "anything else?" So I said "can I have a bag, please?" And he looked at me like I had three heads. He says "you want a bag? For what?" Um...my pizza? He sighs heavily and puts my pizza in the bag, never saying "thanks" or "come again soon!" or any other pleasantry that most employees at other businesses might say when a customer leaves. Maybe he was having a bad day, but every time I'm there, I pray that the woman will be at the register because she's at least nice, and he ALWAYS seems to be having a bad day. I've met the owner a couple of times and he's always been extremely nice, and quick with a smile and a joke, but this other guy could probably use a little refresher course in customer service. Food is pretty good though, most of the time! I like that they sell pizza by the slice...very convenient when I need a quick dinner.
8 years ago (14-07-2017)
I have ordered a pizzas for last 30 years from Rositis. I am going to a another pizza place now. I had a few issues but last friday was the straw. The cashier came out and asked me who i was after i had my pizza i told him. I got home and i had the wrong pizza so i call and i brought the pizza back. Asked since i brought the pizza back can i get a discount since i picked my pizza up went home and it wasnt mine. He said no. He said i had wrong pizza and mine was in warmer but they had to make a new one for the customers pizza i had. I was given the wrong pizza and i brought it back and i wasnt given a discount after i brought it back. Thats fine i can find a new pizza place.
7 years ago (17-12-2017)
I got a slice of pizza from there and it was burnt and old...asked for a another slice and that was even worse.. would not recommend!!
7 years ago (29-12-2017)
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