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Reviews, get directions and contact details for Royal Farms

Address: 7655 Ocean Gateway, Easton, MD 21601, USA
Phone: (410) 770-9263
State: Maryland
City: Easton
Zip Code: 21601


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
awesome staff, awesome food, 100x nicer since the remodel and gas is always one of the most competitive places around. great placement for both sides of route 50 through the beach. all of the employees are fast fun and friendly, except a certain employee (you know who you are, 💩 breath) the rewards card is a bit tricky but all of the rewards definitely would encourage someone to come back to this establishment. Kristin does a phenomenal job of running that store.
8 years ago (27-07-2017)
This evening at Easton Maryland store number 053. I went in to buy the 10 piece chicken and family cheese fries. A large slovenly dressed young lady was behind the counter. I asked her if the chicken was fresh since it looked dried out. And the last time I bought chicken from this Royal Farms it was inedible. She said no. If I wanted to wait a few minutes they would make fresh. After 20 minutes of watching these young ladies wipe their noses and scatch their heads with gloves on I was completely grossed out. I have worked in Food and Beverage for 40 years. I will bet that they had to complete a sanitation course. At this time the young lady that I spoke with said that it would be another 6 minutes. I asked how long it takes to fry chicken her responce was 19 minutes. Now how is 19 minutes a few. At this point the other young lady, Brianna said it had only been 12 minutes. I continued to wait. As a watched these young ladies serve the old dried out chicken to other people I got angry. They obviously take no pride in there work. The last customer appeared to be a friend was asked to wait that fresh chicken was almost ready. When another 10 minutes passed they put the last customers order together before mine. I was motioned that my order was ready. When I went to the counter I asked the young lady for her name. She said Brianna. I asked for her co-workers name she refused to tell me stating that her name was all I needed. With me obviously upset she said have a nice night. Her sickly sweet tone was the final straw. My ticket time was 4:55pm. As I was leaving I asked the gentleman behind the register what time he had, it was 5:27. So either these young ladies lied about how long I waited or they simple can't tell time. My suggestion to you is to inspect their attire to make sure they are presentable. Judging by their lack of sanitation I would not advise eating anything these ladies made. I have purchased chicken from the store on rt50 an rt404. At odd times of day and night. Their chicken is always fresh and the staff clean and tidy. Maybe you should have someone from that store teach the young ladies in Easton about proper sanitation. After reading the reviews in here I noticed I'm not the only one whom has a problem with this store. When I got home I thru my order away. It makes me sick to my stomach to think about what was on those gloves. I will never again buy chicken from this store. I will drive the 20 minutes to the 404 store next time. I really hope someone actually reads these reviews. I will also be sending an e-mail to Corporate. Thank you.
7 years ago (15-01-2018)
Me and my fiance ordered a large Western cheese fry and the girl Hayley that was working almost shorted us and so we said something because she dumped a small into a large box and never added more fries because she was trying to make a small when we ordered a large.. we said something to her and she started counting the fries and said 11 go in a large and she said here's two more fries so therefore she shorted us two and we would have never known it if we didn't say something to her me and my fiance left the store and called the store to complain and the girl answered and I had her on speaker I kindly asked to speak to her manager and she got off the phone got her manager and rudely mimicked me in a smart tone voice and said can I have your manager please both my fiance and I both heard her say it and the manager Lavaina sat there and stuck up for her and said she didn't hear her say anything... Very poor customer service. Hayley appeared to be on drugs.
8 years ago (04-11-2017)
Just now at 1:20 pm, in Easton Royal Farms waited 20 minutes in front of COUNTER while other orders filled, made up subs clear in sight. When I asked attendant if those were my sandwiches she stated she hadn't made mine yet. 20 minutes later she looked up at screen and than went over to sandwiches that had been sitting there and stated these are your sandwiches and than reached out them to me. After 4 other orders were being filled. I stated to her, you mean I waited this long to get these sandwiches you had already had sitting there? Her response was, "I had other orders to fill", Avoid ROYAL FARMS in EASTON, MD, COUNTER WAS DISGUSTING AND FILIES FLYING AROUND, BAD SERVICE, SANDWICH WAS NOT FILLED CORRECTLY, NO OIL AND VINEGAR WHEN C LEARLY MARKED ON ORDER AND RECEIPT.
8 years ago (29-10-2017)
How go you run out of coffee filters and have the manager not give a damn? Pathetic.
8 years ago (01-01-2018)
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