Royal Nails and Day Spa

Reviews, get directions and contact details for Royal Nails and Day Spa

About

At Royal Nails and Day Spa, we strive to bring out the best YOU through our top-notch line of services and products.

Address: 16118 Marsh Rd, Winter Garden, FL 34787, USA

Phone: (407) 614-1611

State: Florida

City: Winter Garden

Zip Code: 34787

Opening Hours

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 8:00 PM
Sunday: 10:30 AM – 6:00 PM

Update Info

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Reviews

Tried to getting parking in Winter Garden Village to get my nails done at Asian Retreat but it was manic with Christmas shoppers.  Decide to use Royal nails wish I hadn’t bothered now, had a bad experience today with them.  Technician was hardly paying attention to the instructions I gave her, shape of the nails, thickness of the dipping powder to use on my nails, in fact in the middle of doing my nails she left for lunch.  The owner Linda took over baring in mind she was in the middle of doing my daughters nails.  She then ended up making a bigger mess of the mess the other technician had already done, I was getting annoyed and infuriated with the service.  I had asked her to please round the shape of my nails and she began to explain in her poor English that the shape of fingers makes my nails look pointy, I have never heard of such nonsense.  I was with them for 2 hours trying to rectify the issues, I left with horrible nails and she insisted I paid, much to my disgust I told her that it was a bad experience I had and there was lots of lumps on my nails they felt rough, I even got her to feel my nails she then said come back tomorrow and I will get someone else to fix it.  STAY AWAY FROM ROYAL NAILS, poor service and bad management skills on Linda’s part.  They can keep that $35, maybe it will come in handy one day for her in getting an education
In management skills.  I will go back to my usual place where I know I will get the best service always.

 7 years ago (15-12-2017)

Our first impression was a very pretty place, very nicely decorated. But there was no one at the front counter and for at least 15 minutes, We weren’t talked to by any workers. Finally someone came to us and asked us what we wanted and told us we would still have to wait 15 minutes to get our manicures. It took 30 minutes and was sitting in silence for longer than expected. Someone came in while we were waiting and only about 5 minutes after we were told to wait and they told her to come back in one hour. We would have liked to get an honest time that we would be waiting. Meanwhile while we were waiting on the bench many people were complaining about one thing or another. We were not asked to do anything in the mean time like pick out colors or have a beverage. We just sat there with only each other to talk to!!!! We addressed the situation with the owner and nothing relevant to what we were saying was mentioned from the her to try to help. Our manicures we’re pretty good but they didn’t clean them up very well.  It was $30 for two manicures but that was overpriced because they were very sloppy.

 7 years ago (23-12-2017)

Nice spa, I’ve been here more times than I can count. The staff is friendly and kind and they do a good job with manicures and pedicures. They also give fairly decent massages. Overall a good spa/salon, but not necessarily exemplary in any way.

 7 years ago (15-01-2018)

Products used were old and lumpy. They had to redo my Nails which chipped off within days. Bring your own polish.

 7 years ago (01-04-2018)

Used to be good. Called them today and expressed that I have a neck problem and work at 4pm. The lady told me to call back in half an hour and they'd fit me in. Called back. The lady told me "maybe tomorrow" like she didn't even have an appointment book to reference. Are you kidding me?? This place was SO much better when the Russian guy was here.

Super unprofessional. Waste of valuable time.

 8 years ago (28-10-2017)

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