S & S Auto Services

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Address: 2888 Chamblee Tucker Rd, Atlanta, GA 30341, USA

Phone: (770) 455-6626

State: Georgia

Zip Code: 30341

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Reviews

A great little shop. The mechanic seems to be really knowledgeable and the customer service rep was quick to diagnose my car problem and get an estimated time and cost for repair and took my car in immediately. They found my battery was faulty while fixing another problem and offered to sell me one or even install one I bought on my own for free which says a lot about not just trying to make an up sell. They kept to their estimate price tho it did take longer and did install the battery for free (my battery is not simple to remove or install). I've recommended them to friends and would definitely come back for service again.

 8 years ago (05-06-2017)

Every time we go, another problem is created. The owner swears it is not a sex thing , but he is the only one that changes the issues every time we go. If you are a woman, I recommend a male assistant every time. It has been too many times .. we go for one thing and end up having to fix multiple things. I'm not sure of the relationship he has with other customers, but they are horrible and over priced. He insists he is paying from his pocket everytime something is wrong . If it's not the owner, it has to be the mechanic , either way it is out of hand . I do not recommend this company at all. They do not provide printouts of the issues so they are constantly changing and you don't have proof. All you have is the price on your account and a new issue to fix. They are unprofessional and i would go the opposite way if it is an option. Get a company that stands by their word and knows exactly what they are doing. I honestly would give them zero stars if I could. I'm trying to help someone else because no one helped us.

 8 years ago (25-05-2017)

I would not recommend anyone to take their car to this shop. They have poor customer service and you have to continuously follow-up with them. When you ask for the mechanic to receive an update there is always some "circumstance or reason" he is not available..Also, you have to continuously leave work early just to get your car back with the same issue..plus another one!

 8 years ago (25-05-2017)

These guys are idiots. It amazes me that someone can give an estimate but don't know what the f#*k they're talking about.

 8 years ago (05-09-2017)

I brought my VW in to have a part installed by Edwin.  They were extremely professional and did the work as described with no haggling or "extra items" offered.  About a week later i was driving down the road and had another piece go bad on my motor (a tricky little coolant flange that seemed easy enough to replace myself, but turned out not to be such an easy undertaking).  I dropped it off with Edwin again after sourcing the part from VW and he had it ready for me by lunch time...even topped the coolant off for me without charge.

In my book, this place may not look pretty, but honesty speaks better to people like myself than visual appeal.  My car is running well now and i think i will continue using S&S and specifically Edwin for future service needs!

 14 years ago (02-07-2012)

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