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Safeguard Self Storage

  1. New York
  2. Westchester Storage

Reviews, get directions and contact details for Safeguard Self Storage

Address: 950 Broadway, Thornwood, NY 10594, USA
Phone: (914) 885-9241
State: New York
Zip Code: 10594


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Reviews
Safeguard exceeded our expectations exponentially!! We needed to literally store our entire house and there could not be a better facility to do so. The storage rooms are incredibly large, with very easy access. They have set it up that the ramp from the moving vehicles literally comes into the warehouse so you can roll their dollies up onto your truck and back down. The place is immaculate with state of the art security, well priced and convenient. The absolute best part of our experience was Bonnie who took care of us every step of the way and made sure that everything was exactly as we needed no matter how long it took. She explained everything in detail so we were 100% clear on it all, she checked on us, was so kind to us and just is such a delightful person overall. Bonnie made this unexpected, difficult process as good as she possibly could!!
8 years ago (22-08-2017)
Bonnie is awesome! She took care of everything I needed and made sure I was happy with my unit. Not many people like her that are professional. 5 stars. I'm happy to be a customer.
8 years ago (04-08-2017)
Bonnie was more than helpful. Went above and beyond to help me with my issue. Outstanding customer service.
8 years ago (02-09-2017)
extremely helpful! I would highly recommend
8 years ago (28-09-2017)
This is a review for Christine. (Thornwood, NY). I rarely go out of my way to write reviews. If ever, they are usually from a negative experience. However, on occasion you are met with service that compels you to pay it forward and recognize great service. Christine immediately put all my concerns at ease. I knew from the moment I met with her I didn't have a thing to worry about regarding storage, the condition of my belongings, and who would be my go to person should I ever have a question or concern about anything. You cannot put a price tag on that kind of service. Its invaluable and makes you want to come back. In fact, because of her I am extending my storage rental. I had clothes that were stored for months and feared they would all be destroyed, damp, or wrinkled. To my pleasant surprise, they were all as good as new. When they say the rooms are climate controlled, they aren't kidding. On a separate note, she was very interpersonal. She was real and authentic. You can always tell the difference between false flattery and sincerity vs. the real thing. When I call Safeguard, my mind is already at ease before I make the phone call. I know she will handle any question or concern I have with grace and steadfast professionalism. I cannot say the same about many other companies, where I am usually met with the opposite. A wonderful person, if you ever go to this location, ask for her and she will take good care of you. Matthew.
8 years ago (05-02-2017)
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