Salem Self Storage

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Address: 1955 PA-66, Greensburg, PA 15601, USA

Phone: (724) 221-7023

State: Pennsylvania

Zip Code: 15601

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Reviews

Was interested in renting a space for my car.  The phone rang about 6 times and somebody said, "Hello."  I had to ask if this was the storage facility.  He confirmed it was.  I asked how much for a 10 x 15 space and he told me the price. He asked when I might be coming.  I said I wasn't even sure if I was coming because it was a bit far.  He said they are open 10 a.m. to 3 p.m. -- very inconvenient hours if you have to work.  Told him likely if I came it would be on a Saturday.  The entire conversation was strange.

I called the following Saturday to see what I would need to do to get the garage.  Same thing again the phone rang about 6 or 7 times, "Hello."  Why not answer Salem Storage?  Told him I had called 10 or so days ago and decided to bring my car over.  He replied, "Not today, the manager is not in."  I thought what this is Saturday, and nobody at the facility for new business.  I said maybe I will come Monday if I can get a couple hours off for lunch.  He said, "You can't do that you have to let us know you are coming."  Ridiculous!  He asked me for my number and said the manager would call me.

Monday morning a women called who said she is the manager.  Rude as hell!  She told she had been holding a spot for me since last Saturday (a week before).  Do you want it? She said very rudely.  I gave it back to her and said, you weren't holding a spot for me as a told the person on the telephone I was calling to get a price and wasn't even sure I was coming because of the distance.  The man I spoke with made it sound like they had many 10 x 15 spots.  Finally, the manager said, without any apology and without any manners, "Do you want it or not?"  I told her no.  

This facility is weird to say the least.  Apparently they don't need the business either.

 12 years ago (25-11-2013)

Found them to have the lowest price in the area on the 10X20 unit I needed when we moved. The manager was very helpful with facilitating my moving company delivery. I stored with them for several months and they were very nice to deal with. I would use them again without any hesitation.  

 12 years ago (24-02-2014)

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