Sam's Ristorante & Pizzeria 1031 Harlem Rd

Reviews, get directions and contact details for Sam's Ristorante & Pizzeria 1031 Harlem Rd

Address: 1031 Harlem Rd, Machesney Park, IL 61115, USA

Phone: (815) 633-2686

Website

State: Illinois

Zip Code: 61115

Update Info

Similar places near

Robin's Nest Cafe 770 meter Breakfast this morning was something to be desired... 1. Ordered a 2 meat (sausage & ...

Taco John's 900 meter The service is good depending on the day. Most of the time great though. Every time I...

Gill's Diner 959 meter This is a nice sit down restaurant based around good atmosphere and a relaxed atmosph...

Burger King 1 miles I have never posted or completed a survey for any fast food restaurant ever, however ...

Golden Chopsticks Buffet 1 miles This is the place to go to if you want to go to a cheap Chinese buffet with really go...

Toni's Pizza & Italian food 1 miles I ordered a pizza & got a cannoli. When I ordered (for delivery) I was told that it w...

Cronies Grill 1 miles I had not been to Cronies in months. It was a '5' star restaurant / bar last time we ...

Quique's Taqueria 1 miles You want good Mexican steak tacos or burritos don't go here. Steak meat is bland and ...

Backyard Grill & Bar 1 miles We eat there from tume to time, But it seems like lately, There's no Love in there f...

Beef-A-Roo 2 miles Certainly one of Rockford's hometown gems, Beef-a-roo is a great family fast food pla...

Beef-A-Roo 2 miles Don't get me wrong, we love Beefaroo! The recent renovations at the Machesney park lo...

Noodles and Company 2 miles Not impressed at all. The mac and cheese didn't have enough cheese to even cover all...

Nunzio's Restaurant 2 miles Truly delicious food! I've been a Nunzio's customer for over 20 years & the food has ...

Hibachi Grill Buffet & Bar 2 miles Super friendly wait staff and management. Good prices for lunch, all you can eat buff...

Chili's Grill & Bar 2 miles Always a bad experience coming here. Tonight we were seated then no one came to get o...

Panera Bread 2 miles Consistently yummy bagels, and put in a party pack with napkins, plastic knives, and ...

Happy Wok 2 miles I read they charged a fee for using a card, this is false. I use mine all the time an...

Pig Minds Brewing Co. 2 miles Wonderful vegan brewery, the staff was very nice, and the food was delicious! The ser...

Reviews

As I'm still sitting at the table waiting to speak to a manager. My soup was luke warm with a bone in it, our entree not much warmer and our bread sticks were not served with our soup and salad. Our bread sticks were not even served with our meal, they came for dessert with the waitress commenting, " Oh well better late than never, right" at least the bread sticks were hot. So we got them in a to go box. She didn't check on us once, didn't ask if we needed a drink refill. Didn't offer us any compensation. Had to ask twice to speak to a manager.
End result bread sticks free and we received managers apologies. 
Final comment, eat at the Sam's in Rockton instead. Better quality food, better service AND better prices vs portion size.

 8 years ago (10-12-2017)

I love their food, but they need to find more polite workers. I ordered over the phone for delivery and the young lady who took my order was very rude and uncooperative when talking to me. I was very disappointed

 8 years ago (06-10-2017)

Have always liked their pizza so decided to try other stuff.  My wife ordered the cod dinner that looked and tasted like tallapia, my daughter got an Italian beef that had two little pieces of meat and three times more bread.  The lasagna I got wasn't bad but small for the cost.  It also took to long to get food considering there was hardly anybody there.  My suggestion is stick to pizza and order it for take out.

 8 years ago (11-08-2017)

Sam's is my go to for authentic, and delicious pizza. The team there have consistently exceeded expectations and went out of their way to provide some of the best service I've had in the area.

 Honestly, they deserve a lot more credit than they receive. They hire a lot of younger workers in the surrounding area and provide them their first job, giving them a true work experience. They work them hard, and for good reason. They also give back to the community with donations as well.

 Once you walk in you can hear the work ethic in the kitchen. The employees move with a sense of urgency to cater to customers inside of the restaurant, and to those coming to pickup. As with anything, they're not perfect, mistakes happen.

 There was an instance where they left out part of my order, instead of immediately running online and filing a complaint, I called and informed there was an issue, and they immediately remedied it and even discounted part of the order back to me.

They're passionate, and you can taste it. 

 If you've had a poor experience, and didn't handle it like an adult with communication, then the fault is yours.

 I just want to say thank you Sal and to your crew, and I can't wait to come back for that perfect Sausage, garlic and basil pizza with extra sauce. You guys rock!

 8 years ago (17-05-2017)

Great food cheap prices and fast service

 8 years ago (24-11-2017)

Comment on this business

Map, Satellite View
Street View

to add Sam's Ristorante & Pizzeria 1031 Harlem Rd map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=sam-s-ristorante-pizzeria-1031-harlem-rd&id=1001437&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/sam-s-ristorante-pizzeria-1031-harlem-rd-i1001437.html" target="_blank" title="Sam's Ristorante & Pizzeria 1031 Harlem Rd">Sam's Ristorante & Pizzeria 1031 Harlem Rd</a></p>

Sam's Ristorante & Pizzeria 1031 Harlem Rd

Reviews, get directions and contact details for Sam's Ristorante & Pizzeria 1031 Harlem Rd

Find nearby businesses, restaurants and hotels

We use cookies